Common Problems
This section provides troubleshooting information for common installation and configuration problems, including those that may occur while using IBM® Cognos® samples. If your problem is not listed here, see the Installation Testing and Samples Setup Guide. It contains troubleshooting information for a wide variety of installation and configuration problems.
More information
- Cannot Find Samples Folder or Files
- Cannot Open a Sample File
- Ticket Service Not Responding
- Access Manager Service Failure or Problems with Authentication or Access Privileges
- Cannot Establish Connection to NoticeCast Data Store After Applying Default Configuration
- Database Not Set Up to Contain the NoticeCast Data Store
- JDBC Driver Not Included in Class Path After Default Configuration
- ObjectStore Error Using Impromptu Web Reports on UNIX
- Errors Using the DataDirect ODBC Driver Manager on UNIX with Locale Other Than en_US
- Characters Do Not Display Correctly in Email on Mobile Devices
- Clear the Cache When Installing Multiple IBM Cognos Products on IBM AIX
- IBM Cognos Application Firewall Error
