Event calendar for environment upgrade and maintenance events

In the Self Service tool, you can view and update events that include upgrade, maintenance, weekly platform maintenance, operating system upgrade, and other infrastructure upgrades. Use the event calendar in the Self Service to plan and manage major upgrade and maintenance events for your environments.

You are notified about any type of event update through an email and SST Inbox message. You may also see critical event updates on one or more banners of notifications when you first log in to the Self Service. For more information, see Viewing messages and Inbox notifications.

Types of events

Event Description
Major version upgrade Indicates upgrading your environments to a major version. For more information, see updating environment upgrade events.
Maintenance Indicates any of the following database maintenance events:

Points to remember when a database reorg event is running

Do not deploy any OMS customization package

The OMS deployment process may be delayed or terminated when a database maintenance job is running. The OMS deployment that you are running can affect the database maintenance job, particularly, when the deployment involves entity changes such as altering or creating new indexes.

If the application is non-responsive during deployment process it may be interfered with the database maintenance activity. It is recommended to cancel the deployment and retry deploying at the end of the maintenance window.

Do not load or purge large amounts of data

Any activity that locks the database tables, slows down the database maintenance, and hinders performance. Hence, it is not recommended to load or purge large amounts of data when a database maintenance event is running.

Roles and access

The following table explains the actions that you can perform on the upgrade and maintenance events, based on your assigned roles.
Role Access
Organization Administrator
  • Can view and update the calendar events to reschedule all the environment upgrades of their organization within the upgrade window.
  • Can view maintenance events of their organizations.
Developer - Production
  • Can view and update the calendar events to reschedule their production environment upgrades within the upgrade window.
  • Can view maintenance events of their organizations.
Developer - Non-Production
  • Can view and update the calendar events to reschedule their non-production environment upgrades within the upgrade window.
  • Can view maintenance events of their organizations.