Known problems and solutions
This section contains know problems and solutions of troubleshooting for Service Management Unite Performance Management.
- Error installing into non-default package group
Use this procedure to debug an error installing into an existing package group. - Invalid Configuration Location
Use this procedure to debug an invalid configuration location error. - Installation Manager installed by non-root user
Use this procedure to enable running Installation Manager as root user. - TDISRVCTL installation failure
Use this procedure to debug a failure during Tivoli® Directory Integrator installation. - Unable to discover the installed TDI
Use this procedure to debug a failed Tivoli Directory Integrator prerequisite check when the correct TDI level is installed. - IBM Tivoli Monitoring CURI Data Provider not defined
Use this procedure to debug "no data" errors that occur if the IBM Tivoli Monitoring CURI Data Provider is not defined. - IBM Tivoli Monitoring CURI Data Provider not enabled
Use this procedure to debug "no data" errors that occur if the IBM Tivoli Monitoring CURI Data Provider is not enabled. - Secure Sockets Layer connection error
Use this procedure to debug a failure to define the Secure Sockets Layer (SSL) connection between WebSphere® Application Server and Tivoli Directory Integrator. - Tivoli Directory Integrator errors
Use this procedure to debug "no data" conditions that might occur because of Tivoli Directory Integrator issues. - Welcome page display error
Use this procedure to debug an error in displaying the welcome page.
Parent topic: Troubleshooting SMU Performance Management