IBM Tivoli Monitoring CURI Data Provider not defined

Use this procedure to debug "no data" errors that occur if the IBM® Tivoli® Monitoring CURI Data Provider is not defined.

When you configure Service Management Unite, you must define the connection from the Dashboard Application Services Hub to the IBM Tivoli Monitoring CURI Data Provider. If Tivoli Directory Integrator is running, but the IBM Tivoli Monitoring CURI Data Provider connection is not defined, only partial data is available on the details pages. On these pages, some widgets show data, while other widgets display errors with a dataset name included in the error message. The error messages have "@ITMSD" at the end, which indicates the connection is not defined.

To detect if the dashboard data provider is defined, go to Console Settings > Connections and look for a connection with an ID of "ITMSD". If one is not listed, define the connection from Dashboard Application Services Hub to the IBM Tivoli Monitoring CURI Data Provider as described in the Defining a CURI Data Provider connection topic.