Optimize both security and customer experience
IBM Trusteer® helps organizations detect fraud, authenticate users and establish identity trust across the omnichannel customer journey. Through cloud-based intelligence, backed by AI and patented machine learning, Trusteer provides a holistic approach to identifying new and existing customers, while improving the user experience. More than 500 leading organizations rely on Trusteer to help secure their customers’ digital journey and support business growth.
Why IBM Trusteer
Continuous digital identity assurance
Transparently identify unauthorized access and activities.
Scalable and agile cloud platform
Establish cross-organizational, actionable insights through real-time assessments.
Advanced AI and machine learning layered with intelligence services
Assess risk, reduce operational costs, and improve efficiencies and security.
Trusteer products
IBM Trusteer Pinpoint Detect
Outsmart malicious users with behavioral biometrics, AI and machine learning to build digital identity trust.
IBM Trusteer Pinpoint Assure
Help power digital transformations by seamlessly assessing the risk of new and guest digital identities.
IBM Trusteer Rapport
Detect and remediate malware and identify phishing attacks within a matter of minutes.
Learn more about Trusteer
Seamless authentication
Learn how trust scoring can drive seamless authentication experiences for customers.
Seamless digital journey
Establish digital identity trust across the omnichannel customer journey with IBM Trusteer.
Build a circle of digital identity trust
In a recent study conducted by Javelin, respondents surveyed cited some eye-opening findings.
Passwordless authentication
Both simpler and more secure than passwords, new authentication strategies can improve the customer experience while stopping fraud.
Trusteer customer? Connect with our support team
Find technical support, resources — manuals, FAQs, videos, tutorials and more — all in one place.