Balancing customer experience and security
IBM Trusteer® helps organizations seamlessly establish identity trust across the omnichannel customer journey. Through cloud-based intelligence, backed by AI and patented machine learning, Trusteer provides a holistic approach to identifying new and existing customers, without negatively impacting user experience. Over 500 leading organizations rely on Trusteer to help enable and secure their customers’ digital journey and support business growth. In doing so, Trusteer runs over 40 billion application accesses monthly and over 1 billion monthly user sessions.
Why IBM Trusteer
Continuous digital identity assurance
Transparently identify unauthorized access and activities.
Scalable and agile cloud platform
Establish cross-organizational, actionable insights via real-time assessments.
Advanced AI and machine learning layered with intelligence services
Assess risk, reduce operational costs, and improve efficiencies and security.
Trusteer products
IBM Trusteer Pinpoint Detect
Outsmart malicious users with behavioral biometrics, AI and machine learning to build digital identity trust.
IBM Trusteer Pinpoint Assure
Help power digital transformations by seamlessly assessing the risk of new and guest digital identities.
IBM Trusteer Pinpoint Verify
Deliver adaptive authentication to build digital identity trust across the entire customer lifecycle for a more seamless digital experience.
IBM Trusteer Rapport
Detect and remediate malware and identify phishing attacks within a matter of minutes.
Learn more about Trusteer
Seamless authentication
Learn how trust scoring can drive seamless authentication experiences for customers.
Seamless digital journey
Establish digital identity trust across the omnichannel customer journey with IBM Trusteer.
Build a circle of digital identity trust
In a recent study conducted by Javelin, respondents surveyed cited some eye-opening findings.
Know the real me
Customers want digital convenience but still want secure interactions. Uncover the challenges and opportunities in meeting their expectations.
Trusteer customer? Connect with our support team
Find technical support, resources — manuals, FAQs, videos, tutorials and more — all in one place.