Balancing customer experience and security

IBM Trusteer® helps organizations seamlessly establish identity trust across the omnichannel customer journey. Through cloud-based intelligence, backed by AI and patented machine learning, Trusteer provides a holistic approach to identifying new and existing customers, without negatively impacting user experience. Over 500 leading organizations rely on Trusteer to help enable and secure their customers’ digital journey and support business growth. In doing so, Trusteer runs over 40 billion application accesses monthly and over 1 billion monthly user sessions.

Why IBM Trusteer

Understand digital interactions

Continuous digital identity assurance

Transparently identify unauthorized access and activities.

Combine cognitive and analytics

Scalable and agile cloud platform

Establish cross-organizational, actionable insights via real-time assessments.

Reduce costs the intelligent way

Advanced AI and machine learning layered with intelligence services

Assess risk, reduce operational costs, and improve efficiencies and security.

Trusteer products

IBM Trusteer Pinpoint Detect

Outsmart malicious users with behavioral biometrics, AI and machine learning to build digital identity trust.

IBM Trusteer Pinpoint Assure

Help power digital transformations by seamlessly assessing the risk of new and guest digital identities.

IBM Trusteer Pinpoint Verify

Deliver adaptive authentication to build digital identity trust across the entire customer lifecycle for a more seamless digital experience.

IBM Trusteer Mobile

Enhance your mobile growth with real-time device risk assessment.

IBM Trusteer Rapport

Detect and remediate malware and identify phishing attacks within a matter of minutes.

Learn more about Trusteer

Seamless authentication

 Learn how trust scoring can drive seamless authentication experiences for customers.

Seamless digital journey

Establish digital identity trust across the omnichannel customer journey with IBM Trusteer.

Build a circle of digital identity trust

In a recent study conducted by Javelin, respondents surveyed cited some eye-opening findings.

Know the real me

Customers want digital convenience but still want secure interactions. Uncover the challenges and opportunities in meeting their expectations.

Trusteer customer? Connect with our support team

Find technical support, resources — manuals, FAQs, videos, tutorials and more — all in one place.