IBM Z Service Management Suite

Use a comprehensive management suite to monitor, collaborate, automate and manage network and workloads in the z/OS environment

Illustration of man interacting with a laptop representing server management

Empowering smarter AIOps on IBM Z

IBM Z® Service Management Suite provides unified control for monitoring, discovery, automation and network management within a collaborative framework. It delivers AIOps capabilities to detect issues, speed decisions and automate actions to maximize IBM Z system availability.

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Enhanced operational efficiency

Consolidate performance and automation data, optimize network performance and manage z/OS® software efficiently to cut costs.

Improved incident management

Resolve issues faster and boost collaboration with ChatOps tools and OMEGAMON® AI Insights to prevent disruptions.

Maximized system availability

Manage your IBM Z infrastructure from one console to enhance performance and ensure high system availability.

Integrated AIOps capabilities

Advanced AI-driven operations that detect and resolve issues, analyze root causes and automate fixes in a Grafana® GUI.

Products included

Explore the component products that monitor, collaborate, automate and manage network and workloads in the z/OS environment.

Manage the health of the Z platform, a comprehensive performance and availability solution to proactively analyze and manage operating systems, databases or other environments for optimal performance.

The OMEGAMON products included in the suite are:

A customizable, web-based interface that gives programmers, operators and administrators clear visibility into system health. It supports enterprise-wide operations, administrative tasks and custom dashboard creation.

It features an integrated, layered architecture of configuration management, data access, communication and presentation components that enable cross-platform operation and enterprise-wide data integration for systems management. It includes the IBM Z OMEGAMON® Web UI, leveraging the OMEGAMON Data Requester in Grafana® with web-based administrative actions and enhanced dashboards for all OMEGAMON agents.

Monitors the health and performance of Java™ business applications and services by analyzing JVMs and nested applications. It provides proactive alerting, real-time metrics for diagnostics and historical data for reporting and capacity planning.

Delivers chatbot capabilities that integrate IBM Z management tools (such as IBM Z System Automation, IBM OMEGAMON, IBM Z NetView® and IBM Z Workload Scheduler) into platforms like Slack, Mattermost and Microsoft Teams. It enables team collaboration during IBM Z events with AI-powered recommendations to quickly isolate and resolve issues.

Provides infrastructure to access and stream z/OS operational data to analytics platforms in an easy-to-use format. It supports both structured and unstructured data, offering near real-time feeds from SMF, OMEGAMON and z/OS log data sources.

A comprehensive mainframe-based solution for managing complex, heterogeneous networks and systems across multiple protocols, vendors and platforms. It offers powerful automation, network management and enterprise integration capabilities.

A containerized component that enables rapid, graphical analysis of relationships among IBM Z system resources. It automates manual discovery, maps dependencies and integrates with tools like ServiceNow through a standard graph API.

A React UI component that generates network-style graphs to visualize IBM Z resource relationships. It can be imported as a node library, configured through its interface and connected to data providers for dynamic visualization.

Track, monitor and optimize IBM z/OS and third-party software usage, licenses and costs with discovery, reporting, API integration and compliance tools for full lifecycle management. Analyze loaded programs and executable files to identify software usage patterns.

A policy-based, high-availability solution that improves system efficiency and uptime for critical applications. It simplifies Parallel Sysplex® management and enables policy-driven automation across the IBM Z environment.

Case studies
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Discover how Banco de Brasília transformed its digital banking experience with IBM Z Service Management Suite.

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Discover how Bankdata fine-tunes development and operations with IBM Z OMEGAMON Data Provider.

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Take the next step

Discover how IBM Z Service Management Suite monitors, collaborates, automates and manages workloads in the z/OS environment.

Explore the product overview
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