IBM Watson Discovery

Accelerate business decisions and processes with an intelligent document understanding

Hybrid UI illustration for Watson Discovery overview

Overview

Let’s dig less yet discover more

With IBM Watson® Discovery, you can boost the productivity of knowledge workers by automating the discovery of information and insights with advanced Natural Language Processing and Understanding. That means faster business results, satisfied customers and happier employees.

Features

Automate knowledge discovery

Understands your document structure

Smart Document Understanding (SDU) is a visual machine learning tool that enables users to label text so that the tool builds an understanding of critical components inside your enterprise documents, such as headers, tables and more. Once you annotate a few pages of your documents, SDU can teach itself the rest, retrieving answers and information only from relevant content.

 

Smart Document Understanding SDU

Convert images of text into insights

IBM’s new OCR provides higher character accuracy and detection recall giving you greater extraction of key insights from documents in sub-optimal conditions such as irregular fonts, insufficient resolution, bad lighting from mobile capture and even variety of colors and backgrounds. 

 

OCR provides higher character accuracy and detection recall

Navigate Data Insights

Traditional enterprise search engines perform keyword searches and provide end-users with links to documentation. But with Watson Discovery, you move beyond keyword search to navigate confidently through your documents using faceted search to find the relevant information needed. The design of this platform ensures that the information you need is easily accessible and can push to downstream automation via JSON output. 

 

Navigate through your data to discover insights

Offers NLP enrichments

Leverage built-in NLP enrichments to extract entities, keywords and concepts while analyzing sentiment, emotions and categories. Transform unstructured content into searchable, actionable insights with out-of-the-box AI capabilities that accelerate discovery and improve understanding.

 

Out-of-the-box NLP enrichments

Leverages large language models (LLMs)

IBM Watson Discovery uses foundation models from Watson Natural Language Processing (NLP) for advanced processing and understanding of text, enabling the accurate extraction of information and insights from business documents, accelerating processes and generating insights. 

Uses foundation models from Watson Natural Language Processing (NLP) for advanced processing and understanding of text

Extract domain-specific entities

Extract domain-specific entities with custom entity types and annotated mentions. Train and refine supervised entity recognition models using active learning to accelerate model development, improve accuracy and uncover key business concepts across unstructured content.

Intuitive tooling empowers your subject-matter experts to teach IBM Watson the language of your industry.

Use cases

Unlock faster outcomes across the business

Organizations can turn large volumes of content into actionable insights that improve decisions, increase productivity and uncover new business value. From accelerating complex reviews to reducing costs and empowering experts, teams can achieve measurable results at scale.

Accelerate decisions with faster insights

Teams can cut the time spent reading and analyzing text data, helping decision-makers act faster. One insurance client reduced effort by 90%.

Increase productivity and revenue growth

Handle knowledge-intensive work more efficiently and create opportunities for business growth. One law firm achieved 4X productivity and 30% more revenue.

Reduce operational costs at scale

Teams can uncover efficiencies and lower operating expenses across complex operations. One oil and gas company realized over USD 10 million in savings.

Empower experts with intuitive tools

Subject-matter experts can teach industry-specific language and knowledge directly, making it easier to improve results without specialized technical expertise.

Resources

Discover expert resources

Browse solution brief, support and documentation to deepen your understanding of IBM Watson Discovery and support informed decision-making.

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