Transparently detect new account fraud

What happens when you need to validate a new customer or a guest user? Without prior information or customer records—and when the information you rely on is publicly available—it can be a challenging task to determine whether an account was created by a true user or by a cybercriminal.

IBM Security® Trusteer® Pinpoint Assure is real-time, cloud-based identity risk software that detects and predicts the risk of fraudulent intent, which allows you to establish a trusted digital relationship early in the new digital account creation process.

Digital identity trust with IBM Security Trusteer

Digital identity trust with IBM Security Trusteer (01:32)


Get advanced intelligence and insights

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IBM Trusteer correlates advanced intelligence with our global fraud evidence database to assess digital identities.

Predict new account fraud patterns

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IBM Trusteer uses rich proprietary insights and advanced analytics across the omnichannel customer journey.

Assess the risk transparently

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IBM Trusteer seamlessly assesses new account creation risk for a personalized and improved customer experience.


Build digital trust

Fraud evidence database

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Analyze patterns early in the new account creation process.

Mobile carrier intelligence

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Use mobile carrier intelligence to assess the risk of fraudulent intent.

Fraudulent pattern analysis

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Identify linkages in a multitude of data to detect fraudulent patterns.

Cross-organizational patterns

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Detect patterns across protected banks as fast as known fraudsters.

How customers use it

Gain insight

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Gain insight

Analyze the digital interaction in full context to understand the risk and trust that should be assigned to a new user.

Assess risk

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Assess risk

Determine risk factors of unknown or guest users and whether step up authentication should be performed.

Boost growth

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Boost growth

Accelerate digital growth by establishing identity trust across all digital journeys.

Reduce abandonment

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Reduce abandonment

Seamlessly onboard less risky customers through transparent assessment of new users for fraud risk.

Security and privacy

Security and privacy in the cloud

When using IBM Cloud® offerings, your company can scale and adapt quickly to changing business needs without compromising security, privacy or risk levels.

This offering meets the following industry and global compliance standards, depending on the edition you choose.

  • EU-US Privacy Shield and Swiss-US Privacy Shield Framework
  • FFIEC for Financial USA
  • ISO 27001
  • SOC2 Type 2 (SSAE 16)

Learn more about IBM Cloud security →

Learn more about Cloud Services data security and privacy data sheets →

Frequently asked questions

Get answers to the most asked questions about this product.

What is digital identity trust?

Today’s threat landscape means companies must make tradeoffs between security and customer experience. Digital identity trust technology lets companies measure both risk and trust to keep the customer’s digital journey secure while offering a better digital experience than ever.

What are the benefits of a SaaS digital identity trust solution?

In general, software as a service (SaaS) solutions offer the ability to deploy quickly and easily. The SaaS deployment also allows Trusteer to employ agile, ongoing threat protections using AI and analytics to identify new threats and patterns.

How do the IBM Security Trusteer products work together?

IBM Security Trusteer Pinpoint Assure assesses the risk of new or anonymous users. IBM Security Trusteer Pinpoint Detect continuously assesses the digital identities of known or enrolled users.

What industries does IBM Security Trusteer Pinpoint Assure work for?

IBM Security Trusteer products are primarily used by banks, financial institutions, insurers, retailers, telco, travel and transportation industries.

Where can I learn more about how to use IBM Security Trusteer Pinpoint Assure?

Launch the interactive demo for a step by step walk through or get more detailed implementation techniques at the Security Learning Academy.

Next steps

Talk to an expert about how Trusteer fits into your fraud prevention strategy