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Enabling MSP enterprise customers on their application-centric, hybrid multicloud journey
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Performance observability across enterprise technologies

To win new customers MSPs need a cost-effective set of tiered offerings for reporting, alerting and monitoring enterprise technologies allied with a solution capable of providing more advanced and customized service offerings to deliver a more expansive service catalog. IBM® SevOne®  offers a comprehensive suite of services from SD-WAN to public cloud observability like AWS and Azure to on premise observability for wifi, campus, sd datacenter, branch/WFH and ACI all designed to support the application-centric hybrid multi-cloud world enterprises live in today. 
EMA Radar™ Report

IBM® SevOne® has been recognized as a 2024 value leader in network observability.
Benefits Grow revenue

Enable MSPs to grow revenue in new growth markets with differentiated and tiered service offerings

 Explore the benefit Deliver cost predictability

Simple licensing structure brings cost predictability to reliably estimate how much it will cost to deliver on an MSP contract

 Explore the benefit Improve time to market

Out of the box dashboards and broad support of network devices enable MSPs to quickly turn on network observability for earlier revenue recognition

 Explore the benefit Leverage automation to reduce costs

Enable lower dependency on costly and scarce resources with low-code automation engine integrated with network observability

 Explore the benefit Avoid network bottlenecks with improved capacity forecasts

Understand the resources required to avoid bottlenecks with sufficient time to provision more bandwidth or deploy more virtual hosts

 Explore the benefit Reduce software licensing costs with tool consolidation

Consolidate the number of monitoring systems. Eliminate most, or even all, of the ancillary and hidden costs that may be associated with current systems

 Explore the benefit

Features

IBM SevOne goes beyond detection and acts upon what matters, enabling IT to launch new business services more quickly, while maintaining the highest levels of efficiency and reliability. These features are further extended to transforming network insights into automated actions to streamline operations.

Scale to meet business need IBM SevOne delivers scalable network performance management, allowing businesses to effortlessly observe and manage large, complex infrastructures. With its ability to support growing network demands, IBM SevOne ensures real-time visibility, rapid troubleshooting and reliable performance across hybrid, multicloud and SD-WAN environments, aligning with evolving business needs.
Support next-gen networks IBM SevOne provides comprehensive multivendor support for SD-WAN environments, enabling seamless performance observation and management across diverse network infrastructures. It delivers real-time visibility, proactive issue detection, and analytics, ensuring optimal performance and simplified operations for SD-WAN deployments, regardless of vendor.
Offer custom portals Improve collaboration between MSP and Enterprises via custom portals by reducing manual processes and enhancing data visibility. IBM SevOne multitenancy capability is designed to give MSP administrators the flexibility needed to report separate and unique experiences for their end users in a controlled manner, securing select visibility of relevant devices and objects.
Avoid SLA penalties Avoid SLA penalties by proactively observing network performance, identifying potential issues before they impact service, and ensuring that agreed service levels are consistently met. IBM SevOne’s Machine Learning Analytics ensures compliance with contractual obligations by automatically identifying what is normal and what is not based on flexible alert policies.
See how IBM SevOne helps

Be a network hero, enhance continuous network performance.

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