IBM Sterling Order Management helps deliver the perfect order every time with two pricing options
Illustration of Sterling Order Management Dashboard
Pricing table
Editions IBM Sterling® Order Management Essentials (2.8c per line monthly) Get started with a flexible order management system. Simplify implementation and templatize functionality to deliver seamless shopper experiences, enable business growth and improve profitability. This edition is delivered as SaaS. IBM Sterling® Order Management Standard (4.5c per line monthly) Revolutionize order automation and maximize results by using customizable rules and product configurations to manage complexity and improve customer experiences. This edition is delivered as SaaS. IBM Sterling® Order Management Professional (1.5 c per line) Manage orders across channels with comprehensive order management for single-brand businesses. Ideal for small to medium-sized companies needing omni-channel capabilities at a moderate scale. Available on containers. IBM Sterling® Order Management Enterprise (1.8c per line) Full order orchestration and inventory promising capabilities with advanced features, scalability, and customization. Ideal for large, multi-geo, multi-site, multi-channel businesses handling high order volumes and complex operations. Available on containers.

Full SaaS on IBM Cloud

On-premises

Order lines per year

100K Order line

100K Order line

1 Mil Order line RVU license

1 Mil Order line RVU license

Order Routing

Order Orchestration

Inventory Management

Scheduling

Scheduling Optimization

2 years data retention

3 years data retention

 Full Suite Reverse Logistics

Store Engagement

Client device per year

Client device per year

RVU 

RVU 

Call Center

Authorized user month

Authorized user month

User value unit

User value unit

Supply Chain Resiliency 

100K Order lines / yr 

100K Order lines / yr

100K Order lines / yr

100K Order lines / yr

Supply Collaboration

Instance per month 

100K Order line

RVU  

RVU  

Delivery and Service Appointments

Instance per month

Instance per month

RVU  

RVU

Configurator 

Instance per month

Instance per month

RVU

RVU

Pricing

Instance per month

Instance per month

RVU

RVU

Additional resource add-ons

Varies by add-on

Varies by add-on

Intelligent Promising

Available

Available

Available

Available

*Prices shown are indicative, may vary by country, exclude any applicable taxes and duties, and are subject to product offering availability in a locale.

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Book a consultation with an IBM expert to see how your organization can benefit from IBM Sterling Order Management or deploy with help from IBM Business Partners.

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