What it can do for your business
IBM Content Manager OnDemand on Cloud enables customers to archive reports, correspondence and transactional records on IBM Cloud®. Built on the market leading on-premise offering, IBM Content Manager OnDemand on Cloud is hosted on a secure, single-tenant infrastructure. Users can rapidly deploy customer service e-presentment and report distribution applications to desktop and mobile devices, and quickly implement customer self-service applications through integration of a customer's system of engagement.
Benefits
Enable high availability
Provides a single-tenant private infrastructure provisioned across dual data centers for high availability, including routine maintenance, backups and updates
Reduce IT burden
Allows your IT staff to focus on other business priorities through supervision of application-specific administration tasks
Increase access
Streamlines your customer service by empowering CSRs with quick anytime, anywhere access to customer correspondence
Improve efficiency
Automatically archives a wide range of transactional documents, reports and customer communications
Easily distribute reports
Enables recurring loading and distribution of reports to designated internal users
Testimonials
“ With completion of Phase1 of the IBM ECM solution deployment, the time spent retrieving case history documents has gone from minutes to seconds, improving both caseworker productivity and service to our clients. ”
- John Rigg
- Bureau Chief
- Illinois Department of Human Services