Overview
What is IBM® Content Manager OnDemand?
IBM Content Manager OnDemand automatically captures and stores documents and offers powerful search and retrieval options.
The solution can be deployed on premises or in a secure, single-tenant IBM Cloud® infrastructure.
Benefits
Automated information storage
Fast, versatile search
360-degree customer view
Improved customer retention
High availability
Reduced IT burden
Testimonial
With completion of Phase 1 of the IBM ECM solution deployment, the time spent retrieving case history documents has gone from minutes to seconds, improving both caseworker productivity and service to our clients.
John Rigg
Bureau Chief
Illinois Department of Human Services
Features list
Key IBM Content Manager OnDemand features
Improve customer service and self-service
Enable your organization to offer improved customer service and 24x7 self-service access to statements, bills and correspondence.
Easily migrate your content
IBM Lab Services has successfully migrated dozens of satisfied customers to Content Manager OnDemand using a proven phase-based methodology.
Optimize high-volume batch capture, storage and retrieval
Perform high-volume batch capture, storage and retrieval of XML, PDF and AFP documents. Internal production reports are patented and open.
Use powerful analytics and report mining
The Content Manager OnDemand Enterprise Archive serves as a trusted data source for analytics tools like IBM Watson® Analytics, IBM Cognos® and Apache Spark.
Simplify report distribution activities
OnDemand Distribution Facility (ODF) eliminates platform-specific functional differences and helps simplify report distribution activities.
Support for additional languages
With added support for Russian and Turkish, IBM Content Manager OnDemand now supports a total of 26 languages.
Resources
IBM Content Management and Capture user community
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Unified Grocers case study
See how Unified Grocers delivers information access and new insights to help retailers run more efficiently.
Digital business automation expert blogs
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