Transforms your digital archives
The IBM® Content Manager OnDemand Enterprise Archive solution automatically captures and stores high-volumes of documents including XML data sets, outbound statements and internal production reports. It offers powerful search and fast retrieval options with a web client solution for multiple browsers, mobile devices and desktop environments. Creates a 360-degree view of each customer and delivers that view to the right person, in the right place, at the right time. It automates and optimizes storage management, serves as a platform for implementing electronic bill presentment and payment solutions and improves customer service and retention.
Benefits
Automates storing information
Automatically archives, captures and stores high volumes of outbound statements and correspondence.
Provides versatile and fast search
Offers powerful archive, search and fast retrieval options with a web client solution designed for multiple browsers, mobile devices and desktop environments.
Delivers 360-degree customer view
Creates a 360-degree view of each customer and delivers that view to the right person, in the right place, at the right time.
Improves customer retention
Automates and optimizes storage management. Serves as a platform for implementing electronic bill presentment and payment solutions for improved customer service and retention.
Key reasons why you need Content Manager On Demand
- Improve customer service and self-service
- Easily migrate your content
- Optimize high volume batch capture, storage and retrieval
- Use powerful analytics and report mining
- Simplify report distribution activities
- Support for additional languages