Transforms your digital archives

IBM® Content Manager OnDemand solution automatically captures and stores high volumes of documents including XML data sets, outbound statements and internal production reports. It offers powerful search and fast retrieval options with a web client solution for multiple browsers, mobile devices and desktop environments. Using this solution, you can create a 360-degree view of each customer and deliver that view to the right person, in the right place, at the right time. It also automates and optimizes storage management, serves as a platform for implementing electronic bill presentment and payment solutions, and improves customer service and retention.

Benefits

Automates storing information

Archives, captures and stores high volumes of outbound statements and correspondence.

Provides versatile and fast search

Offers powerful archive, search and fast retrieval options with a web client solution designed for multiple browsers, mobile devices and desktop environments.

Delivers 360-degree customer view

Creates a 360-degree view of each customer and delivers that view to the right person, in the right place, at the right time.

Improves customer retention

Automates and optimizes storage management. Serves as a platform for implementing electronic bill presentment and payment solutions for improved customer service and retention.

Key reasons why you need Content Manager OnDemand

  • Improve customer service and self-service
  • Migrate your content
  • Optimize high-volume batch capture, storage and retrieval
  • Use powerful analytics and report mining
  • Simplify report distribution activities
  • Support for additional languages

On Cloud Express

All you need to get started with statement presentment, report management and distribution is IBM Content Manager OnDemand on Cloud Express:

  • Entry-level hosted software-as-a-service (SaaS) solution. Quickly provision up to 2,000 users and grow as your requirements change.
  • Based on the industry-leading, high-speed archive, index and retrieval solution from IBM.
  • Express is designed and optimized for bulk ingestion of inactive or static content like customer statements, bills, trade confirmations and reports.

Loads are automatically indexed, segmented and compressed to help provide safe and efficient storage in a long-term archive, reducing the possibility of modification.

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