This Policy was last updated December 31, 2019.

If you are a California resident, you have rights under the California Consumer Privacy Act of 2018 (CCPA). The IBM Privacy Statement addresses the required disclosures about your Personal Information. This supplement to the IBM Privacy Statement is an overview of the information required by the CCPA and provides instructions on how to exercise the rights granted by the CCPA.

1. Disclosures about your Personal Information

Collection, Business Purposes and Disclosure of Personal Information
As described in the IBM Privacy Statement, to support your relationship with IBM or your use of our products and services, we may have collected and disclosed, for a business purpose, information from the following categories in the last twelve months:

this includes Personal Information defined by the CCPA as:

  • Identifiers such as IP address and cookies
  • Personal information under the Customer Records provision of the California Civil Code such as your name, postal address, email address or payment information you provide to purchase an IBM product or service
  • Commercial information related to purchases of IBM products or services
  • Internet activity information relating to your interactions with IBM websites
  • Audio, electronic and visual information such as visitors’ presence on security systems at IBM offices
  • Professional information such as your employer name and job title
  • Inferences about your consumer preferences

Sources and Sharing of Personal Information

The IBM Privacy Statement describes the types of sources from which we collect Personal Information and how we share your information with third parties. As explained, we may collect Personal Information directly from you, automatically from your device, from selected partners and/or from your employer. We may share information about you with our subsidiaries, suppliers and, where appropriate, with selected partners to help us provide you, or the company you work for, products or services, or to fulfill your requests, or with your consent.

Sale of Personal Information

When you use IBM websites, IBM’s authorized partners may collect cookies and similar technologies and use this data for their own purposes. This activity may qualify as a “sale” under the CCPA. You can make choices to allow or prevent such uses. Depending on your choices, during the past twelve months, we may have “sold” information within the following categories defined by the CCPA:

  • Identifiers like IP address and cookies
  • Internet activity information relating to your interactions with IBM websites
  • Inferences about your consumer preferences

2. Rights Relating to Your Personal Information

In addition to the rights granted under the IBM Privacy Statement, as a California resident, you have the right to:

Know your Personal Information

You can request specific pieces of Personal Information, or information about the categories of Personal Information that IBM holds about you by submitting a request through our webform here or by calling (toll free) 1-800-IBM-4YOU (1-800-426-4968).

Request Deletion of your Personal Information

You can request the deletion of the Personal Information that IBM holds about you by submitting a request through our webform here or by calling (toll free) 1-800-IBM-4YOU (1-800-426-4968).

Opt-Out of the Sale of Personal Information

When you use IBM websites, IBM’s authorized partners may collect cookies and similar technologies and use this data for their own purposes. This activity may qualify as a “sale” under the CCPA. You can make choices to allow or prevent such uses. To opt-out of IBM making information relating to cookies, and similar technologies, available to third parties for their own purposes, click here.

If you are accessing our websites while located outside of California, you can opt-out by going to "Cookie Settings" in the footer and setting your cookie preferences to "Required".

Non-Discrimination

If you choose to exercise any of these rights, we will not deny goods or services to you or provide different quality of services.

How to Contact Us

Questions about this Policy or about IBM's handling of your Personal Information may be submitted through our webform here or by calling (toll free) 1-800-IBM-4YOU (1-800-426-4968).

To read more about IBM's general privacy practices that apply to the Personal Information we collect, use and share, please visit the IBM Privacy Statement.


How to contact us

Questions about this Statement or about IBM's handling of your information may be sent to:

IBM Web site coordinator, or

IBM's Chief Privacy Office
1 New Orchard Road
Armonk, NY 10504
U.S.A.

If you do not want to receive future marketing communications from IBM, including subscriptions, please send an email to NETSUPP@us.ibm.com.


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