General contact information


General inquiries

Tel: +853 82946388 +853 82946388
E-mail: ibmhkg@hk1.ibm.com
Hotline support:
Tel: +853-65371171 Tel: +853-65371171
Tel (backup): +86-755-84485263 +86-755-84485263
E-mail: hkpsscsc@hk1.ibm.com

Address
IBM World Trade Corporation
Level 20, AIA Tower,
251A-301 Avenida Comercial,
Macau

1 Note 1: Please refer to the AT&T Direct web site for current AT&T Direct codes: http://www.usa.att.com/traveler/index.jsp
2 Note 2: This is a US toll free number. Please dial the current AT&T Direct code (Note 1) then the given number.

Support


Technical Support

Electronic service requests can be submitted for hardware or software under warranty or with a support contract. Informix Software Support
Prime Shift:
Tel: +853-65371171 Tel: +853-65371171
Tel (backup): +86-755-84485263 +86-755-84485263
E-mail: hkpsscsc@hk1.ibm.com
Off shift Sev 1's dial AT&T Direct code: (Note 1), then 888-876-9797 888-876-9797(Note 2) 1,2