General contact information

General inquiries

Tel: +94-11-2493-517
Fax: +94-11-2434-594

IBM World Trade Corporation
48, Navam Mawatha
Colombo 2
Sri Lanka

1 Note 1: Please refer to the AT&T Direct web site for current AT&T Direct codes:
2 Note 2: This is a US toll free number. Please dial the current AT&T Direct code (Note 1) then the given number.


Technical Support

Electronic service requests can be submitted for hardware or software under warranty or with a support contract.
  Informix Software Support
Prime Shift +91-80-26788970
Off shift Sev 1's dial AT&T Direct code: (Note 1), then 888-876-9797
(Note 2) 1,2

Customer support

Contracts, order status, delivery, inventory, invoices and payments.