IBM Business Partners Information

General inquiries

Tel: (502) 2424-2222
(502) 1-801-00-GBM-YA
GBM Guatemala
Av. Reforma 12-33
Zona 10 Edif. GBM
Ciudad Guatemala, Guatemala

1English only during off shift hours
2coverage 08-19X5


Technical support

Electronic service requests can be submitted for hardware or software under warranty or with a support contract. Hardware Support
Toll: 502-2424-2222

Software Support
(Operating Systems, WebSphere, Information Management, Tivoli, & Rational)
Toll: (502) 2424-2222(spanish) Ext. 2377
Toll alt: +54-11-4717-7200(spanish)

IBM Lotus Software Support
Toll: 1-978-303-6477 (Spanish)1
Toll free: AT&T Direct: Guatemala City -138-1262
outside of Guatemala City: 999-9190 then dial 800-595-63811

Lenovo Support for personal computers
( thinkpad & thinkcentre )*Applies only for machines under warranty.
Toll free:1800-624-00512