IBM Business Partners Information

General inquiries

Telephone Numbers: (506) 2509-6000 or (506) 2509-7000
Web page:


IBM Costa Rica
Zona Franca América, San Joaquín de Flores, Heredia
800 metros norte del Mall Real Cariari
Carretera paralela a la pista hacia la Rusia de Heredia
Edificios F30 y F31.


1English only during off shift hours
2coverage 08-19X5


Technical support

Electronic service requests can be submitted for hardware or software under warranty or with a support contract. Hardware support
Toll: 506-284-3999

Software Support
(Operating Systems, WebSphere, Information Management, Tivoli, & Rational)
Toll: (506)-2284-3911
Toll: +54-11-4717-7200

IBM Lotus Software Support
Toll free: 0800-011-11261

Lenovo Support for personal computers
( thinkpad & thinkcentre )*Applies only for machines under warranty.
Toll Free: 0-800-011-10292