Overview
What’s IBM Watson® Discovery?
Watson Discovery is an award-winning AI-powered intelligent search and text-analytics platform that eliminates data silos and retrieves information buried inside enterprise data. The platform uses innovative, market-leading natural language processing to uncover meaningful business insights from documents, webpages and big data, which can cut research time by more than 75%.¹
Use cases
Finds trends

Finds trends
Uncover patterns, trends and relationships hidden in your data in near real-time. Use text analytics to gain insights into social media, e-commerce trends and user behavior, finding the root causes of problems to make more informed decisions along the way.
Enhances chatbots

Enhances chatbots
Improve your customer experience by providing answers from documents and data in a conversational search experience with a virtual assistant using the IBM Watson Assistant search skill.
Accrue USD 6.13M in benefits over 3 years
Learn how customers achieve a 383% ROI.
Benefits
Features
Watson Discovery understands the language of your business
Understands your business documents
Use machine learning to visually label text, tables and images, while surfacing the most relevant results.
Learns your domain space
Integrate custom natural language processing (NLP) models automatically for better results.
Deploy anywhere
Deploy AI on any cloud with IBM Cloud Pak® for Data.
Reports
Leader in insight engines

Leader in insight engines
IBM was named a Leader in Gartner’s Magic Quadrant for Insight Engines 2021 report. The web crawler and NLP within Watson Discovery produce insights with context derived from complex business documents.
Leader in document text analytics

Leader in document text analytics
IBM Watson Discovery was named a Leader in The Forrester Wave: AI-Based Text Analytics Platforms (Document-Focused), Q2 2020, receiving the highest score for strategy and the highest score for market presence.
Leader in text analytics

Leader in text analytics
Watson Discovery was named a Leader in The Forrester Wave™ AI-Based Text Analytics (People-Focused), Q2 2020 report receiving the highest score for strategy and market presence.
Related products
IBM Watson® Assistant
Address customer requests across channels like digital and voice channels. Guide employees through internal processes, allowing your teams to focus on higher-value work—all while reducing costs.
IBM Watson® Natural Language Understanding
Analyze text to extract metadata from content such as concepts, entities, keywords, categories, sentiment, emotion, and semantic roles.
IBM Watson® Speech to Text
Transcribe your audio with near real-time dictation or batch audio files using our available API that provides out-of-the-box language models, audio frequency options, and transcription output features.
Next steps
See Watson Discovery capabilities in action.
Footnote
¹ Woodside Energy, IBM, 2 August 2021