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Create new opportunities, better know your audiences and amplify your innovation with IBM cognitive solutions.
Explore more about IBM Hotels and Travel Services solutions.
Deliver personalized experiences that customers want and discover innovative ideas that provide a competitive edge.
Collaborate with a single view of the customer journey and continually improve customer experiences.
Combine analytics with sensors and equipment to optimize facilities management operations.
Hertz teams with IBM and MindShare Technologies to gain deeper insight and improve customer care using analytics.
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Go Moment innovates guest and hotel communications
Go Moment builds world's first smart texting solution for hotels powered by IBM Cognitive Solutions.
See how they did it
ZUMATA creates world's first cognitive travel service
ZUMATA partners with IBM to develop first-of-its-kind chatbot solution to create an intuitive and satisfying consumer travel experience.
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Mammoth personalizes marketing to vacationers
Mammoth Resorts turns to IBM Cloud and Watson Customer Engagement to bring personalized offers to vacationers.
Starwood Hotels tailors customer engagement
Starwood Hotels automates business rules to deliver more personalized services to improve the guest stay.
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