Reimagine customer relations with conversational AI

Solutions on IBM Cloud Series is a special IBM ASEAN initiative to showcase cutting-edge solutions from our partners which are built using IBM® Cloud technologies.

In this session, we are delighted to showcase powerful AI-language tools built for enterprises by one of our partners, WIZ.AI.

WIZ.AI envisions providing conversational AI for ASEAN languages using their proprietary Voice AI technology. The company has developed a human-like conversational voice AI that can listen, understand and sound like a local — to engage and delight customers no matter what language or accent they speak in. With WIZ.AI, you organisation can:

- Utilise conversational AI in local voice and accent

- Automate outbound call (sales/customer outreach) and inbound call (customer inquiry)
- Unlock data from customer calls (calls are automatically recorded, transcribed and categorised according to customer intention)

- Use the solution as a training tool for your human agents to practice with human-like voice AI

Who should join?
Industries: Financial and Banking, Insurance, Healthcare, Telecommunication, e-Commerce



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