Content Personalization workflow

Detailed workflow for completing the prerequisites, setting up and registering your channel for content personalization, and creating and publishing a content personalization rule in Acoustic Personalization.

Step 1: Subscribe to Acoustic Personalization

  1. Log in to Acoustic Personalization.
For more information, see Provisioning the users

Step 2: Complete the prerequisites

  1. For the system requirements, such as supported web browsers, see System requirements for Acoustic Personalization
  2. For the prerequisites, such as access privileges, see Prerequisites for Acoustic Personalization

Step 3:  Set up your channel for personalization

  1. Ensure that the channel you want to personalize is either a Single-Page Application (SPA), a Multi-Page Application (MPA), or a simple HTML site (Native App) and your channel is configured with a tagging and analytics library.
  2. If the channel to be personalized is a dynamic website or a Single-Page Application (SPA), deploy the Online Engine from Artifactory. For more information, see Installing the Personalization Library
  3. Configure Acoustic Exchange and Acoustic Exchange Capture

    For more information, see Configuring Acoustic Exchange with Acoustic Personalization

  4. Configure the zones that you want to personalize in Acoustic Personalization. For more information, see Zone configuration
  5. Ensure that the website has a rendering engine to render (display) the personalized content returned by Acoustic Personalization.

Step 4: Create and register a new channel

  1. Create a channel and configure your content management system (CMS).
  2. Register the zones.
For more information about channel registration, see Registering a channel

Step 5: Access the Zones dashboard

Go to Action > View details to go to Zones dashboard.

Step 6: Access the Segments

Create segments to use it in your content personalization rules. For more information, see Managing the Segments

Step 7: Create and edit content personalization rule

  • Create a content personalization rule
  • Edit a content personalization rule.

Step 8: Publish the content personalization rule

You can publish the content personalization rule on your channel to determine the winning content.

Step 9: View the personalized content

After you publish the rule with the winning content, you can see the personalized content set in that rule.

Step 10: View performance details for your content personalization rule

  • You can monitor the effectiveness of your content personalization by using the performance details.