What's new in Order Hub

To meet your business needs, Order Hub regularly introduces important new features and enhancements.

Important: Next-generation platform

When Order Hub introduces new pages and actions, review your resource permissions and modification rules. New pages and actions are not enabled by default. For more information, see

Order Hub release information

Release schedules

Order Hub for Sterling™ Order Management System is a multitenant SaaS application and is updated on the same schedule as the Sterling Order Management System developer toolkit for all environments. For more information, see the following schedules:

Resolved issues

For more information about the issues that were fixed in Order Hub, see Order Hub resolved issues.

Order Hub what's new features and enhancements

See the most recent features and enhancements in Order Hub. The most recent enhancements are listed first.

13 October 2025

Advanced B2B capabilities - enhancements: This release includes enhancements to the Sterling Order Management System advanced business-to-business (B2B) capabilities. For more information about these enhancements, see Advanced B2B capabilities - enhancements.
IBM® Sterling Intelligent Promising - enhancements: There are Sterling Intelligent Promising-related enhancements in this release. For more information about the capabilities, see What's new.
Fixes and resolved issues: This release includes important updates and resolved issues to enhance overall performance and user experience. For more information, see Order Hub resolved issues.

30 September 2025

New Order Hub AI agents

This release introduces a powerful suite of IBM watsonx™-powered AI agents. The AI agents deliver proactive support with real-time insights to fulfillment managers and inventory planners. Using advanced natural language processing, these agents interpret prompts and queries to run tasks, making it easier to track orders, allocate inventory, optimize order fulfillment, and assess contract orders.

To learn more about the new Order Hub AI agents and their capabilities, see Order Hub AI agents.

Access and explore the Order Hub AI agents in a free private preview program. As a program participant you get early access to unreleased IBM features, share your insights, and partner with us to shape the future of AI agent-powered support. To participate in the private preview program, see IBM Sterling Order Management AI Agent private preview.

Note: The private preview is designed for IBM Sterling Order Management System SaaS customers today, with plans to extend support to on-premises environments in the future.

5 September 2025

Advanced B2B capabilities - new enhancements: Sterling Order Management System advanced business-to-business (B2B) capabilities includes new enhancements in this release. For more information about the new capabilities, see Advanced B2B capabilities - new enhancements.
IBM Sterling Intelligent Promising - new enhancements: There are several Sterling Intelligent Promising-related new enhancements in this release. For more information about the new capabilities, see What's new.
Custom locale support: The ability to add custom locales enables the use of other languages that are not available in the as-shipped product. This new enhancement empowers global users by enabling tailored language and regional formatting, enhancing accessibility and localization. For more information, see Adding custom locales.
Improved navigation control: You can now position new features and sub-menus within the navigation menu to better align with user workflows and improve feature discoverability. For more information, see Positioning features in the navigation menu and Creating the features.json files.
Fixes and resolved issues: This release includes several important updates and resolved issues to enhance overall performance and user experience. For more information, see Order Hub resolved issues.

1 August 2025

Advanced B2B capabilities - new enhancements: Sterling Order Management System advanced business-to-business (B2B) capabilities includes new enhancements in this release. For more information about the new capabilities, see Advanced B2B capabilities - new enhancements.
Fixes and resolved issues: This release includes several important updates and resolved issues to enhance overall performance and user experience. For more information, see Order Hub resolved issues.

8 July 2025

Ability to configure workspaces to monitor orders of a specific order type: You can configure a workspace to monitor orders of a specific order type. For more information, see Creating a workspace and Modifying a workspace.

Advanced B2B capabilities - new enhancements: Sterling Order Management System advanced business-to-business (B2B) capabilities includes several new enhancements in this release. For more information about the new capabilities, see Advanced B2B capabilities - new enhancements.

10 June 2025

Advanced B2B capabilities - new contract management enhancements

Sterling Order Management System advanced business-to-business (B2B) capabilities includes the following enhancements in this release:

Ability to use and add hot keys when you create contract orders: Improve navigation efficiency and productivity when you create contract orders by using hot keys, or keyboard shortcuts. You can also create hot keys for custom fields that you created. For more information, see Creating contract orders and Adding custom hot keys.

Ability to add multiple contract order line items from CSV files: Reduce time and improve efficiencies when adding multiple products at once to contract orders by uploading a CSV file. For more information, see Creating contract orders.

Ability to add a single line item to contract orders: Quickly add a single product to a contract order if you know the part or all of the SKU number. For more information, see Creating contract orders.

Ability to select buyer and seller organizations for contract orders: You can now refine your contract orders by selecting specific buyer and seller organizations. For more information, see Creating contract orders.

New B2B video for creating contract orders: Added a new video to the B2B video series that shows you how to create contract orders. To view, see Creating contract orders.

All Order Hub repositories are now migrated to Angular v18: The final two repositories, buc-app-order and buc-app-inventory were migrated to Angular v18. Now, all repositories are on Angular v18. For more information, see Angular and Carbon versions.

2 May 2025

Fixes and resolved issues: This release includes several important updates and resolved issues to enhance overall performance and user experience. For more information, see Order Hub resolved issues.

4 April 2025

Advanced B2B capabilities - initial release

Sterling Order Management System now supports advanced business-to-business (B2B) capabilities. These capabilities help to empower account managers to effectively manage large, complex contract orders, provide efficient order fulfillment, and maintain strong, up-to-date communication that strengthens long-term partnerships. Order Hub, with its intuitive interface, provides dashboards, wizards, and key insights and metrics to support advanced B2B capabilities. This release is the initial release of the advanced B2B capabilities. Some of the key features that address the B2B-related operational tasks are in the following sections.

For more information about how to use Sterling Order Management System to manage large, complex B2B accounts, contracts, and orders, see Managing B2B operations.

B2B account management: Account management features provide metrics and insights that help account managers make data-driven decisions and proactively tackle potential issues. The initial release includes a new account dashboard that has various sections to show KPIs. These KPIs help account managers to analyze sales data and order trends. Having access to these data visualizations in real-time helps account managers to identify and address issues and opportunities in a fast-paced, ever-changing environment. You can customize the dashboard to create a tailored experience that focuses on what matters to you, which boosts productivity. For more information, see Account management.

B2B contract management: Contract management features provide administration and simplification of complex contracts between businesses, helping to ensure that all parties fulfill their obligations and commitments. A B2B contract order outlines the agreement between a buyer and a seller. This action occurs for the supply of goods or services over a specified period. With this initial release, account managers can create contract orders, create and assign groups, and view contract order lists, lines, and details. This visibility into contract orders helps them to track how orders are progressing and help make sure timely fulfillment that meets their customers' expectations. For more information, see Contract management.

B2B order management: Order management features provide streamlined order management and tracking processes for one-time and recurring sales orders that are created from contract orders. B2B order management involves creating and managing the recurring sales orders that are associated with contract orders and one-time orders for B2B customers. With this initial release, account managers can create sales orders from contract orders, confirm sales orders, which moves them from a draft state to an active state, and view sales orders. For more information, see Order management.

Additional Order Hub repository migrated to Angular v18

The buc-app-configuration repository was migrated to Angular v18. The buc-app-order and buc-app-inventory repositories are still on Angular v15. For more information, see Angular and Carbon versions.

11 March 2025

The Order Hub framework is now on Angular v18: To leverage the latest UI features, mitigate security vulnerability, and improve overall user experience, the Order Hub framework is now on Angular v18 with three exceptions. The buc-app-order, buc-app-configuration, and buc-app-inventory repositories are still on Angular v15. For more information, see Angular and Carbon versions.
Ability to customize and filter the enterprise drop-down menu: You can now use the getOrganizationList API to customize and filter the options for the drop-down menu. For more information, see Implementing enterprise filtering in a drop-down menu.

6 February 2025

Improved order search performance: You can now enable the new order setting Apply client side sorting in order search results table option to improve the order search performance. For more information, see Configuring settings.