Administering your case management system
To administer your case management system, you complete
tasks such as setting up project areas, monitoring system performance,
and modifying systemwide configurations. You can also back up, restore,
or tune the system.
Restarting components in a single-server IBM Business Automation Workflow environment IBM® Business Automation Workflow environment on an AIX® or Linux® server. On a Windows server, the components restart automatically.Starting your system IBM Business Automation Workflow environment on an AIX, Linux, or Linux for System z server.Shutting down your system Setting up project areas Adding a case with a second project area user Case Client , you must create JDBC data sources.Setting up target environments IBM Business Automation Workflow Case configuration tool or Case administration client to define and register the target environment. Depending on the solutions that you plan to deploy in the target environment, you might need to run additional configuration tasks.Enabling and disabling plug-ins for the IBM Business Automation Workflow desktop IBM Business Automation Workflow loads selected plug-ins by default for the IBM Business Automation Workflow desktop and IBM Business Automation Workflow Case administration desktop. You can configure these desktops in the IBM Content Navigator administration desktop to change the plug-ins that are available for the desktop.Enabling favorites and sync Preparing a database for the case history store Enabling tracing Case Analyzer and Case History components in IBM Business Automation Workflow , install and use the vwtool, which is part of Content Platform Engine Tools.Configuring or disabling the Activity Sweep Custom policy Enabling or disabling case health analysis IBM Business Automation Workflow , you can choose to enable or disable it as required.Monitoring system performance IBM Business Automation Workflow by using IBM System Dashboard for Enterprise Content Management .Backing up your system IBM Business Automation Workflow system so that you can more rapidly recover from the loss of data. Creating a backup policy requires familiarity with the backup requirements of all system components.Restoring your system IBM Business Automation Workflow system by using your latest backups. Work with your backup administrator to understand the backup policy and the best way to perform the restore.Updating the Content Platform Engine client connector files Content Platform Engine software has been updated since you configured IBM Business Automation Workflow , for example by installing a fix pack, you must update the corresponding client connector files on the IBM Business Automation Workflow server. After you install the updates, you must redeploy the IBM Business Automation Workflow application.Storage area types Content Platform Engine stores content.Configuring a file store for an existing object store Modifying an existing configuration Customizing the case unique identifier prefix Case Client by using IBM Administration Console for Content Platform Engine .Enabling the Browse view in the IBM Business Automation Workflow desktop IBM Business Automation Workflow plug-in and want users to be able to launch processes from the IBM Business Automation Workflow desktop, you must configure the desktop to display the Browse view.Configuring your environment to show display names in Case Client Case Client .Customizing the case package PDF file Tuning case management IBM Business Automation Workflow case management features.