Monitoring system performance

Monitor the performance of IBM® Business Automation Workflow by using IBM System Dashboard for Enterprise Content Management.

The System Dashboard for Enterprise Content Management displays real-time performance data that you can use to proactively identify and resolve potential performance problems before they occur. The performance data can also be archived for management reporting and trend analysis.

As the administrator, you monitor work items, case activities, and other processes that run in the background, and if they fail to launch, you need to manually intervene to recover them. If a workflow is in the malfunction state, the work item will be sent to either the predefined Malfunction submap or a user-defined malfunction submap. You can use Process Administrator to monitor the Conductor queue (for the predefined Malfunction map, configured by default) or your customized malfunction queue.

The solution can have an IT administrator role with access to Content Platform Engine tools. The IT administrator can use either Process Administrator or Process Tracker to move the work items out of the malfunction state.

See the IBM FileNet® P8 documentation for instructions on installing, configuring, and using the System Dashboard for Enterprise Content Management, as well as for retrieving queued items in the malfunction state.