Documentation for the Pro features of IBM Support Insights' Risks and Recommendations

If you wish to gain access to IBM Support Insights Pro features, please go to this page for details on the different options to do so.

Using the Asset analysis tab of the Risks and Recommendations page, users can get an in depth view of their inventory's exposure and potential threats.

The first sub-tab of the Asset analysis tab is the Security tab, providing insights into the client inventory's operating system (OS) exposure and accompanying risk. Based on this information, users will be able to identify assets that pose a threat to the inventory's security as well as those that require an OS upgrade.

The dropdown menu on the upper right-hand side of the page allows users to select the Top 5, Top 10, Top 20 or All product families, sorted based on security risk. When Top 5 is selected, which is also the default view of the page, users will see the top 5 product families with the highest security risk.

At the beginning of the page, following the product family selector, is a bar chart displaying the Total exposure of the selected product families segment. It may be collapsed from view using the downwards facing arrow at the far right-hand side of the bar chart's title.

Each bar in the chart represents the sum of CVSS scores related to that specific product family. Each product has two bars on the graph - the first bar represents the total sum of CVSS scores for that product family. And the second bar represents the total sum of CVSS scores related to recommended OS differences for that product family. If there are no recommended OS-related alerts for the specific product family, then the recommended OS-related bar will not be displayed on the chart.

Immediately after the total exposure bar chart is the Total exposure per asset (average) bar chart, which represents the average CVSS score each asset from a given product family has. In other words, if five assets have a total CVSS score of 300, then each asset would then have an average CVSS score of 60 displayed on the second bar chart. This provides users with insights into the spread of vulnerabilities across a given product family. Each product family has two bars on the chart, where the first bar represents the average CVSS score per asset, covering all CVSS scores related to that product family, and the second one represents the average CVSS score per asset, covering specifically recommended OS-related CVSS scores.

The total exposure per asset bar chart may also be collapsed from view using the downwards facing arrow, located in the far right-hand side of the bar chart's title.

Please note, if you select All from the product families dropdown - the two graphs will be hidden from view.

Following the graphs is the summary table, containing more information about each product family. Each row displays one of the product families along with the number of assets in that family and other security-related data elements, as well as an average hardware end-of-support (HW EoS) value, displayed in months, and an average software end-of-support (SW EoS) value, displayed in months. The width of the columns in the table can be adjusted for a better viewing experience.

Product families can be selected and deselected. When all are selected, as is the default behavior of the summary table, a product family can be deselected using the checkbox button immediately before its name. When a product family is deselected, it may be once again selected using the same checkbox button. Additionally, Product family rows can be expanded using the arrow located before the product family's name - then a second-level row is displayed, which contains only a break-down of the recommended OS data. By default, the summary table is sorted per the Product family column, in an ascending manner.

The asset details table, located at the end of the page, contains detailed information about each asset within the selected product families. The table is sorted per the contents in the Security risk column by default, in a descending manner, but can be sorted using any other column. The table columns are configurable, along with the ability to add new data elements or remove existing ones from view, and all columns can be repositioned. For more information on customizing table views, go to the customizing tables section. The contents of the table can be exported, and you may also select a subset of assets and export only the selected ones. For more details on table content exports, go to the exporting table content section. Additionally, the table has a search capability, details on which may be found in the searching within tables section. The asset details table on the page also allows you to filter its contents according to criteria most relevant to you at a given time. Details on local table filtering can be found in the local table filtering section.

The Hardware lifecycle view provides insights into the end-of-support risks, by product family. Using this information, users will be able to make decisions on whether to keep, replace or retire assets.

At the beginning of the page, the bar chart provides a summary of the product families and assets with the highest hardware end-of-support risk. The bars represent assets grouped into time-based buckets determined by the months until (or passed) the end-of-support date. The bars on the chart are clickable and serve as a filter for the summary table following the chart itself, and for the asset table at the end of the page.

The dropdown menu on the upper right-hand side of the screen allows users to select the Top 5, Top 10, Top 20 or All product families, sorted based on hardware risk (HW risk). When Top 5 is selected, which is also the default view of the page, users will see the top 5 product families with the highest HW risk.

Please note, if you select All from the product families dropdown - the graph will be hidden from view.

Following the graph is the summary table, containing more information about each product family or product ID. The table includes additional data elements to help users understand end-of-support risks better, as well as risk associated with vendor notices and security vulnerabilities.

The rows of the table can be expanded by clicking on the right-hand-facing arrow on the far left-hand side of each asset group's row. Each row of the table may be selected and deselected as well, which is achieved by clicking on the checkbox on the left-hand side of each row. When expanded, the rows show the product IDs under each product family, and both Product families and Product IDs are selectable, serving as a filter for the chart and the asset list. By default, all available rows are collapsed and selected, and the table is sorted per the HW risk column, in a descending manner.

The asset table at the end of the page contains detailed information about each asset within the selected product families and IDs. The table shows the highest hardware risk assets from those groups, as well as additional data to help make decisions.

The table is sorted per the contents in the Hardware risk column by default, in a descending manner, but can be sorted using any other column. The table columns are configurable, along with the ability to add new data elements or remove existing ones from view, and all columns can be repositioned. For more information on customizing table views, go to the customizing tables section. The contents of the table can be exported, and you may also select just a subset of assets for download. For more details on table content exports, go to the exporting table content section. Filtering is also supported in the asset details table of the page, allowing you to quickly limit the displayed assets to only those you're interested in. More information on local filtering is available in the local table filters section. Additionally, the table has a search functionality, and details on how to make the best of it can be found at the searching within tables section.