Getting help for IBM Library Support for Hibernate
If you experience problems with IBM Library Support for Hibernate, you can receive assistance in several ways.
Finding answers to your questions
- Request an invitation to the IBM Cloud Technology (Public Slack) channel to chat about your questions.
- Search for answers to your questions. Enter your search query in the IBM Documentation search field. Examine the search results on Documentation, Videos, IBM Developer, Technotes, and Redbooks tabs.
Reporting issues
- If you want to report a problem or are looking for support options, see IBM: Support Portal and enter IBM Library Support for Hibernate in the search field.
- To open a support ticket, follow the instructions in Opening a support case with IBM in the Support for IBM Library Support for Hibernate page.Note: For IBM Library Support for Hibernate, support tickets can only be opened to request security updates for common vulnerabilities or exposures (CVEs). Support tickets cannot be opened for new features, feature enhancements, or transitive dependencies.
Contacting sales
Contact sales with your queries.
- Go to the IBM Library Support for Hibernate web page.
- Click Let's talk.
- Select to Call sales, Email sales, Book a meeting to schedule a consultation with an IBM expert, or Chat with sales.