August 2, 2019 By Rotem Brosh 2 min read

Do you have questions or need help using the IBM Cloud App ID service? We’re here to help!

First, search for an answer in our documentation. If you’re unable to find the answer to your question or the solution to your problem, you can contact us on Slack. But, keep in mind that this is not a support channel. If you have a more serious issue, encounter problems with another IBM Cloud service, or need to share more information than you are comfortable sharing in a public forum, please open a support ticket.

Connecting with the IBM Cloud App ID team through Slack is easy

  1. Request an invitation to our Slack workspace.
  2. Join the #appid-at-ibm channel.
  3. Share your questions and contribute by helping to answer others’ inquiries.

Here are some details.

App ID can be used to secure apps running anywhere and for any workload. As we are especially proud of our integration with IBM Cloud Kubernetes Service, where no app code change is required, we are hosting our public Slack channel in the Kubernetes Service workspace.

  1. Go the Slack self-register application.
  2. Enter your email address, and click on the Get my invite button.
  3. You will receive an invitation email to let you join the Kubernetes Service (IKS) @ IBM workspace — click on the Join Now button.
  4. On the Slack login page, enter your email address and a new password for this email address.
  5. On Slack, search for a channel called “appid-at-ibm” and join it. 
  6. You’re up and running—ask questions, give feedback, and help others!

More from Announcements

IBM Hybrid Cloud Mesh and Red Hat Service Interconnect: A new era of app-centric connectivity 

2 min read - To meet customer demands, applications are expected to be performing at their best at all times. Simultaneously, applications need to be flexible and cost effective, and therefore supported by an underlying infrastructure that is equally reliant, performant and secure as the applications themselves.   Easier said than done. According to EMA's 2024 Network Management Megatrends report only 42% of responding IT professionals would rate their network operations as successful.   In this era of hyper-distributed infrastructure where our users, apps, and data…

IBM named a Leader in Gartner Magic Quadrant for SIEM, for the 14th consecutive time

3 min read - Security operations is getting more complex and inefficient with too many tools, too much data and simply too much to do. According to a study done by IBM, SOC team members are only able to handle half of the alerts that they should be reviewing in a typical workday. This potentially leads to missing the important alerts that are critical to an organization's security. Thus, choosing the right SIEM solution can be transformative for security teams, helping them manage alerts…

IBM and MuleSoft expand global relationship to accelerate modernization on IBM Power 

2 min read - As companies undergo digital transformation, they rely on APIs as the backbone for providing new services and customer experiences. While APIs can simplify application development and deliver integrated solutions, IT shops must have a robust solution to effectively manage and govern them to ensure that response times and costs are kept low for all applications. Many customers use Salesforce’s MuleSoft, named a leader by Gartner® in full lifecycle API management for seven consecutive times, to manage and secure APIs across…

IBM Newsletters

Get our newsletters and topic updates that deliver the latest thought leadership and insights on emerging trends.
Subscribe now More newsletters