Introducing Turbonomic Actions

Turbonomic Actions is an integration that brings the power of Turbonomic to your ServiceNow® Change Management application. You can use Turbonomic Actions to track the actions that Turbonomic recommends, or to create new Change Requests (CRs) in your ServiceNow instance.

Turbonomic constantly analyzes your application environment. For the Configuration Items (CIs) that you specify, Turbonomic can recommend actions to address the following concerns:

• Assure application performance.

  Prevent bottlenecks, provision physical resources, upsize VMs, and prioritize workload to ensure that applications always have the resources that they need.

• Ensure efficient use of resources.

  Consolidate workload, downsize VMs, prevent VM sprawl, and take advantage of pricing plans on the cloud.

• Ensure compliance.

  Keep workload placement and resource allocation compliant with your business rules.

Turbonomic Actions integrates your ServiceNow account with Turbonomic to:

• Record changes in your environment

  Before and after Turbonomic executes a change in your environment, Turbonomic Actions can log it as an Action Record.

• Open Change Requests (CRs) when a change is needed

  For a Turbonomic action that is configured to integrate with your ServiceNow account, Turbonomic Actions opens a CR in your Change Management workflow. You then process that CR through normal channels to get the proper approval. When the change is approved, Turbonomic Actions then directs Turbonomic to execute the change. Turbonomic Actions then logs the change as an Action Record in ServiceNow.