Getting help for Enterprise Application Runtimes

If you experience problems with IBM Enterprise Application Runtimes, you can receive assistance in several ways.

Finding answers to your questions

Request an invitation to the IBM Cloud Technology (Public Slack) channel to chat about your questions.
Search for answers to your questions. Enter your search query in the IBM Documentation search field. Examine the search results on Documentation, Videos, IBM Developer, Technotes, and Redbooks tabs.

Reporting issues

If you want to report a problem or are looking for support options, see IBM: Support Portal and enter Enterprise Application Runtimes in the search field.
To open a support ticket, follow the instructions in Opening a support case with IBM in the Support for Enterprise Application Runtimes page.

Contacting sales

Contact sales with your queries.

Go to the Enterprise Application Runtimes web page.
Click Let's talk.
Select to Call sales, Email sales, Book a meeting to schedule a consultation with an IBM expert, or Chat with sales.