LICCODE

This procedure helps determine the preferred method of updating server firmware or Licensed Internal Code.

1. Check the current level of the server firmware. For details, see Viewing existing firmware (Licensed Internal Code) levels.
   Is the server firmware at the latest available level?

   Note: For information on the latest available firmware levels, refer to the Fix Central Web site at http://www.ibm.com/eserver/support/fixes/.
   • No: Continue with the next step.
   • Yes: This ends the procedure.
2. Is this the first time you are trying to update the server firmware while working on this problem?
   • Yes: Continue with the next step.
   • No: Choose from the following options:
   • If you are a customer, contact your next level of support.
   • If you are a service provider, go to symbolic FRU SVCPROC to update the server firmware by replacing the service processor. This ends the procedure.
3. Is the system managed by an HMC?
   • No: Go to step 5.
   • Yes: Continue with the next step.
4. Use the following table to determine the action you should take:

   Table 1.

   Type of server you are working on (with an HMC)	Action
   Model 575 or 59x system or any IBM® System p5®, IBM eServer™ p5, OpenPower® system, AIX®, or Linux® system managed by an HMC	You must use the HMC to install server firmware fixes. Refer to one of these procedures: Getting server and power subsystem firmware fixes through an HMC with an Internet connection Getting server firmware and power subsystem firmware fixes through an HMC using a CD-ROM, FTP server, or hard drive
   IBM System i5® or IBM eServer i5 managed by an HMC (not including Model 575 or 59x systems)	You can either apply the fix through the HMC or i5/OS®. Refer to one of the following procedures: Getting server and power subsystem firmware fixes through an HMC with an Internet connection Getting server firmware and power subsystem firmware fixes through an HMC using a CD-ROM, FTP server, or hard drive Getting server firmware fixes through i5/OS

5. Is the operating system running?
   • No: Continue with the next step.
   • Yes: Go to step 8.
6. Attempt to IPL the system from the side of the service processor from which you are currently booting, and start the operating system.
   Note: For information about how to see from which side of the service processor you are booting, and to find out how to switch to the other side if necessary, see Working with the temporary and permanent side of the service processor.
   Were you successful?
   • No: Continue with the next step.
   • Yes: Go to step 8.
7. Attempt to boot the system from the other side of the service processor, and start the operating system. Were you successful?
   • Yes: Go to step 8.
   • No: Choose from the following options:
   • If you are a customer, contact your next level of support.
   • If you are a service provider, go to symbolic FRU SVCPROC to update the server firmware by replacing the service processor. This ends the procedure.
8. Use the following table to determine the action to take:

   Table 2.

   Type of partition on which you are working	Action
   Integrated Virtualization Manager (IVM) managed system	Refer to Updating the Virtual I/O Server's firmware and device microcode and select the appropriate option.
   AIX	Getting server firmware fixes through AIX or Linux without an HMC
   i5/OS	Getting server firmware fixes through i5/OS
   Linux	Getting server firmware fixes through AIX or Linux without an HMC

   If you are still unable to update the server firmware, contact your next level of support.
   Attention: Be aware that a newer level of server firmware might already have been downloaded before this problem occurred or when the problem was reported.
   This ends the procedure.