SVCPROC

The service processor is failing.

After you have replaced the part, set the configuration ID for SPCN before powering up, otherwise the machine will not IPL. For more information, see Changing the processing unit identifier.

Use the table below to identify your machine type, model, and FRU, then click the associated link to find the service information for the specified FRU.

For B1xx SRCs:

To determine which service processor to replace on a model 9116-561, 570, 590, or 595, use the last byte in word 3 of the primary SRC.

If the last byte is a 10, then replace the primary unit service processor for model 9116-561 or 570, or service processor 0 for model 590 or 595.
If the last byte is a 20, then replace the secondary unit 1, service processor for model 9116-561 or 570, or service processor 1 for model 590 or 595.
If the last byte is a 30, use one of the following methods to determine which service processor you need to replace:
If you have access to the Advanced System Management Interface (ASMI), log on and display the details of the service processor error log. Using the Platform Event Log id (shown in the first table of each detail of the log), look at the first byte.
- If the first byte is a 50, then replace the primary unit service processor for model 9116-561 or 570, or service processor 0 for model 590 or 595.
- If the first byte is a 51, then replace the secondary unit 1 service processor for model 9116-561 or 570, or service processor 1 for model 590 or 595.
If you have access to an Hardware Management Console (HMC), log in as PE user and bring up Manage Serviceable Events under the Service Focal Point screen. Display the events for the corresponding service processor system, then double-click the system to see the details. Look at the Field Platform log ID, which contains a decimal value that you need to convert to a hexadecimal value.
- If the first byte of the hexadecimal value is a 50, then replace the primary unit service processor for model 9116-561 or 570, or service processor 0 for model 590 or 595.
- If the first byte of the hexadecimal value is a 51, then replace the secondary unit 1 service processor for model 9116-561 or 570, or service processor 1 for model 590 or 595.

System model	Name of symbolic FRU to locate	FRU name	Link to locations information
A50 and 185	SVCPROC	System backplane	Locations — model 185 and A50
505	SVCPROC	System backplane	Locations — model 505
510, 51A, and OpenPower® 710	SVCPROC	System backplane	Locations — model 510, 51A, and OpenPower 710
515, 520, 525, and 285	SVCPROC	Service processor card	Locations — Model 515, 520, 525, and 285
55`x` and OpenPower 720	SVCPROC	System backplane	Locations — 550, 55A, and OpenPower 720
9116-561 and 570	SVCPROC	Primary unit, Service processor Secondary unit 1, Service processor	Locations — Model 561 and 570
575	SVCPROC	System backplane	Locations — model 575
59`x`	SVCPROC	Service processor card 0 Service processor card 1	Locations — model 590 and 595

This ends the procedure.