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Notes from Rational Support
kellypuffs 06000168YK Tags:  licensing june top-content hot-support-content license 4,496 Views
Happy Monday! Let's kick off this fine week with a top content blog post that will help everybody ... our June licensing top technotes:
And, as we wrap up the work-week, one more top content post .... this time: ClearCase!
Here are technotes our Technical Support Engineers (TSEs) referenced most often in June in providing answers for our clients ... check 'em out!
1131335: How can you collect IBM Rational ClearCase logs and diagnostic data on Microsoft Windows to assist IBM Rational Client Support?
Here it is ... June's top ClearQuest content, as measured by citations by our Technical Support Engineers:
1294762: This technote summarizes the Operating Systems, Databases, Web Browsers, Web Servers and Hosted Development Environments are supported by IBM Rational ClearQuest 7.1.x.Find other "hot support content" posts in our archives. Do you find these top content posts useful? Want to see more? Let us know!
Happy Monday! Hope you had a great weekend! I thought we could continue Friday's AppScan theme, so here are the top technotes referenced by our support engineers in June to answer your questions. Lots of good stuff here ...enjoy!
1298651: What is the false positive and false negative reporting process used in IBM Rational AppScan Enterprise?Photo credit: Some rights reserved by Abode of Chaos
Ah yes ... it's the beginning of the month again. Which means we can start reviewing our June data to see what content was used most often, in hopes that we can help you BEFORE you need to call. For our first June Top Content post, let's look at the most used content across the Rational portfolio. These documents were referenced most often by our Technical Support Engineers in answering your questions. Lots of good information here for you!
1308308: How can you migrate IBM Rational Software licenses to a new server?Stay tuned for more Top Content posts, broken down by products. Have a product you'd like to see content for in a future post? You know how to let us know (it's the little comment button below!) Enjoy!