Designing the User Experience for Lotus Notes andSametime
Hi all, John Lance here. You may remember me from such past postings as "New Column in My Contacts" and "Things that Seemed Like a Good Idea At the Time" (teaser: A vaction that includes diving with sharks! How could I go wrong?)
Moving right along...
A few days ago we talked about a hybrid selection model that integrates aspects of both Windows and the classic Notes approach. As part of that discussion keyboarding was touched lightly upon, but I have been asked to get some clarification on the behavior you would expect.
In Notes classic Samantha could select a set of items and when she pressed the up/down arrow the selection would be retained.
In Windows Samantha has to press the "ctrl" key to retain her selection while pressing arrow keys. If she doesn't the selection moves to the next item above/below the items she had previously selected.
We are saying that the hybrid model will follow the Windows keyboard conventions. So - good or bad thing?
Thanks in advance.
Hi all, John Lance here. You may remember me from such past blog postings as "Week Numbers Redux" and "My Favorite Last Words" (including: "Arrrrrghhh" - Quint in Jaws "Arrrrghh" - Emperor Palpatine in Return of the Jedi, and "This actor is much better then that Booth fellow we saw last week - arrrgh" Abe Lincoln in Ford's Theater)
Moving right along....
We are looking at the selection model in Notes 8, particularly in the Inbox. We have heard some requests for the classic Notes gutter selection/checkmarks to be reintroduced, so we are considering two different options for post 8.0 releases:
1. A very black and white situation where you either use the Notes 8 windowy selection model OR the classic Notes gutter selection model (think Preferences).
2. A hybrid model whereby we integrate the two approaches as follows:
Samantha will also be able to drag in the check column to select multiple items. There is a slight change in that if Samantha drags too far and then backtracks the selection is removed. In the Notes selection model once Samantha drags over an item it is selected/deselected - she cannot "pull back" if she goes too far:
The biggest impact is that in classic Notes you could check several items and then put the selection rectangle on something that was not selected. This would allow you to do things like Open the selected item without opening the checked items, which is a little hard for Samantha to grasp (in fact, we've gotten some negative feedback from users who do not understand why doubleclicking on the boxed item does not also open the checked items). The confusion is certainly understandable when you consider that when Samantha then does a Copy Selected as Table the checked items are included in the table, but not the item that has the box around it. So the hybrid model will not allow for this:
Other things to keep in mind about the hybrid model:
And for the wise guys in the audience: No, selecting something will not automatically change the date. That is a mockup thing.
Thanks in advance.
I have been persuaded by both the blog postings and other people internal to IBM that the Notes selection model has merit in its separation of selection and focus. Therefore, the plan for selection and focus is as follows:
1. As Jeff Eisen did announce at Lotusphere 2006, the default for the Hannover release of Lotus Notes will be to use the same selection (and focus) model as the operating system on which it runs.
2. We will offer as a user preference the ability to revert to the Notes selection model in its entirety. We did discuss other ways to show focus to see if we could avoid some of the usability issues that I brough up yesterday. As one responder mentioned, we could use a caret at the beginning of the row (you know, like some debuggers we've all seen, and like gmail does), but we are trying really hard to minimize the number of columns in the views. So, we're just going to give you the Notes selection model as you have known (and loved or hated) it for years.[Read More]
During the 2006 Lotusphere keynote, Jeff Eisen announced that the Hannover release would use "system selection" rather than the Notes selection model. If was met with a resounding round of applause.
Is there anybody out there who PREFERS the Notes selection model? If so, why? We are working on a user preference which allows Samantha to revert back to the Notes selection model (well, Samantha woudd never revert to it, but maybe somebody else might).
The best thing about the Notes selection model was the "selection gutter" where you could click "on" a little check mark to see that you had selected something. Compared to using CTRL + Click for selecting a bunch of things all over the place, I think this is quite nice.