Troubleshooting for CLM LPA projects, templates missing and CLM Dashboards not loading
RohitBalduwa 2700066W8H Visits (11821)
You might encounter some problems where the Lifecycle Project Administration (LPA) projects and templates are missing, or application dashboards are not loading post upgrade activities or any sudden database or application failure.
The direct solution is to run re-index for the application. This will regenerate the metadata (query triple store and Lucene text store indexes) required to load the page.
Error instantiating the template....
Error deploying predefined templates....
Example (click the images below for larger views):
In-case the indices are corrupt or missing, error seen on LPA admin page:
Post jts reindex done, the LPA templates and projects will be visible now.
For LPA templates, the metadata is in the jts application, so just reindex of jts will help.
Note: Collecting logs will not help you and either run the firebug to troubleshoot further.
For Dashboards, run it for JTS and the corresponding application.
Important: You must shut down the server before you run the command.