Setting up Mail Onboarding Manager (MOM) for migration from Exchange
Chad Scott 110000E1UB Comments (3) Visits (7836)
Today we’ll take a look at how you can install the Mail Onboarding Manager (MOM) client to prepare for migrating users from an on-premise Exchange server. This capability was delivered as part of the 2.0 release of MOM and gives you the ability to migrate users from on-premise Exchange directly to a hosted-only SmartCloud Notes organization without needing a hybrid configuration. Cool!
The install is fairly straightforward, but pay close attention to the login information and requirements in Step 15.
1. Log into the service as the admin user for your organization.
2. Click your profile picture and select Downloads and Setup.
3. Click View available software under the Software Download for IBM Notes Client... link.
4. Search for "Mail Onboarding Manager."
5. Download the latest available package.
6. Launch the installer and choose your language.
7. Click Next, accept the license agreement, and click Next again.
8. Enter the install location and click Next.
9. Select your geography and click Next.
10. Click Install.
11. Confirm successful installation and click Finish.
12. Open a browser and connect to http
13. Log into MOM using the same admin credentials you used in Step 1.
14. Select the Exchange server option and click Next.
15. Enter the connection info to access your Exchange server. Note that the impersonation account used here is an account that has admin access to all mailboxes to be migrated. This account needs to be preconfigured prior to completing this step. Additionally, be aware of this issue if you get an error indicating that the SMTP address has no associated mailbox.
16. Enter the connection info to access your Active Directory server. For example, enter your domain administrator credentials.
17. Confirm the installation options and click OK.
18. Confirm that you see a green check indicating the installation is complete.
19. Click Get Started and optionally take the tour of MOM features (highly recommended!).