Get more from your solutions

IBM Watson Customer Engagement powers the transformation of the entire customer experience. Our robust ecosystem of partners can help you get more from Watson Customer Engagement solutions.

How can the Watson Customer Engagement ecosystem help accelerate your business?

Solution and consulting partners

Are you ready to:

  • Embark on a digital transformation?
  • Leverage cognitive technologies for business success?
  • Find total solutions that leverage cognitive offerings?


Are you looking to:

  • Extend your digital footprint and optimize the customer journey?
  • Maximize campaign ROI?
  • Find creative support to improve campaign performance?

Complementary technology solutions

Do you want to:

  • Break data silos across channels and technologies?
  • Have an omni-channel view of your customers across solutions?
  • Have seamless adoption delivered through technology integrations?

Clients succeed with partners

[Lightwell] came with a very large array of business processes and a rule based methodology that allowed us to accelerate our development. One of the significant reasons we picked [IBM] B2B Integrator … when we needed help, the pool of talent and resources that could be brought to bear and the willingness to do so was always there.

—Lawrence Cabral, Data Exchange Service Manager, AmerisourceBergen

Paper Style

Online retailer works with IBM Business Partner agency, implements wedding campaign resulting in a 330 percent increase in revenue per email.


Retail client achieves 5 percent conversion rate on “Important Occasion” campaign utilizing IBM Watson Campaign Automation programs.

Interested in becoming an IBM Business Partner?