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Building intelligent, resilient and sustainable supply chains
Colorful illustration of thin, concentric, curving lines with arrows to connote supply chain networks in motion

Recent worldwide disruptions have revealed structural weaknesses in existing supply chain models and highlighted the need for industry-wide reinvention. With the right strategy and support, you can reinvent your supply chain not just to lower costs, but to transform your business. Turning supply chains into intelligent, responsive workflows can enable new ways of doing business — and generate unique advantages.

Supply chains aren’t just a necessity.
They’re an opportunity

The old way: Supply chains are a cost to be minimized and a process to be optimized. The new way: More sustainable, resilient supply chains power innovation, a better customer experience, and growth.

10%
Reduction in structural costs that intelligent supply chains make possible
Aerial view of a busy container port canal with large container ship flanked by cranesAerial view of a busy container port canal with large container ship flanked by cranes
Takeaway
Next-gen supply chains won’t just efficiently move material from here to there — they’ll underpin truly resilient, sustainable business operations.

The core tenets
of supply chain
resilience:
visibility, agility,
security

A supply chain is a workflow, which means that like any workflow, you can make it more intelligent. By taking an integrated approach to data and AI, you can increase real-time awareness (visibility), enhance the ability to pivot quickly (agility) and protect against threats (security).

44%
better asset utilization made possible by supply chain transformation
Takeaway
A better understanding of real-time operations helps you prevent problems, respond with agility and support new business models.

Your supply chain
is vital to
improving the
customer
experience

For the modern supply chain, efficiency is table stakes. A supply chain engineered for resilience makes transactions feel frictionless — supporting personalized recommendations, real-time order status updates and easy fixes if things go wrong.

40%
more accurate demand forecasts enabled by supply chain transformations
Tidy interior of warehouse with inventory on towering shelves. Worker in bright vest moves briskly pushing a dolly.Tidy interior of warehouse with inventory on towering shelves. Worker in bright vest moves briskly pushing a dolly.
Takeaway
The B2B organizations that emulate the B2C customer experience first will have a profound competitive advantage.

Clean, connected data is essential

Building more resilient supply chains means intelligently designing how the many moving parts come together. Successful organizations deploy fit-for-purpose tools, including ERPs, digital twins and automation solutions. But these solutions can only be beneficial if the data they run on is clean and connected.

Pie chart showing that most CSCOs understand the value of data, while a majority of data leaders see silos as a top barrier.
73% of CSCOs understand the strategic value of data. 60% of business leaders with a responsibility for data describe data silos as a top barrier.
Bin of molds for making shoes piled up to represent the manufacturing process.
Pie chart showing that most CSCOs understand the value of data, while a majority of data leaders see silos as a top barrier.
Takeaway
Increased functionality and flexibility are only possible with a truly integrated data environment.

The hybrid cloud is a powerful connector

95%
greater efficiency in resolving persistent supply chain challenges after integrating diverse data sources and applying AI
Young man in glasses and polka-dot shirt in front of a laptop in a comfortable modern setting.Young man in glasses and polka-dot shirt in front of a laptop in a comfortable modern setting.

The hybrid cloud is infinitely scalable, robustly secure and resilient to disruptions. It allows you to connect systems to integrate data, opening up the predictive power of AI to better forecast demand, streamline logistics, get real-time answers to complex questions and turn all your hard-won experience into insights you can act on.

Takeaway
Supply chain apps and technologies connected via a hybrid cloud are the foundation of ongoing digital transformation.