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Financial institutions that used to compete based on back-office efficiencies are now competing based on front-office customer experiences. IBM Financial Services Consulting helps clients respond rather than react to this inversion of the traditional financial services industry business model.
Our expertise in modernizing digital core systems for banking has helped our clients realize cost-to-income (C/I) ratio improvements greater than 14% and total cost of operations (TCO) savings averaging 20-30%. IBM Consulting’s deep industry and technology expertise generates outcomes critical for healthy financial performance focused on three core client imperatives: growth, efficiency and compliance.
Essential to the modernization of financial services companies, our world-class IBM Payments Center provides end-to-end payment solutions to enable the agility, security and scalability needed in an ever-growing, partner-centric payment ecosystem.
Deliver customer service for your financial institution that drives productivity and growth with IBM watsonx assistant.
acceleration in time to value of data-driven hybrid cloud applications¹
of customer requests addressed by leading bank’s virtual agent and conversational AI platform
increase in net promoter score with new digital mortgage support tool and improved customer experience³
Accelerate your journey to cloud and embrace digital transformation and sustainability in banking by modernizing core systems, applications, processes and ecosystems.
IBM Payments Center™ (IPC) delivers the latest cognitive and AI technologies to help global businesses drive efficiency and value in payments services. Whether you are in the asset management sector, wealth management sector, financial planning domain or engaged in investment banking, our ISO 20022 expertise can help you gain new insights from better data.
Enhance customer experiences, create new revenue streams and protect your business from cybersecurity threats. The IBM Cloud for Financial Services accelerates the most transformative capabilities of cloud banking while ensuring security and compliance.
With 60% of India’s population comprised of thirty-five years old and younger, State Bank of India partnered with IBM Consulting to reimagine how to deliver financial services and more in order to build relationships with this important customer group.
PNC needed a flexible and agile approach to win new customers, partnering with IBM to reimagine the ways their people, processes and technology deliver differentiated experiences and products that put customers in financial control.
Spain’s CaixaBank aims to evolve core applications, improve efficiencies and reinforce its innovative vision of financial services. “IBM has become an indispensable partner in the development of CaixaBank's digital capabilities,” says its CEO.
Based on thousands of interviews with banking industry leaders, new research uncovers a core set of practices to accelerate digital transformation.
Learn how CFOs within the financial services industry can get the most from gen AI, including how to prepare,where to apply it and what they need to make it a valuable addition.
The connection of new standards with legacy platforms offers a golden opportunity to enhance how payments operate.
Finacle and IBM deliver an industry-leading core banking solution that can improve performance, reliability and resiliency.
Accelerate banking transformation knowing IBM and Temenos have the scale to reduce delivery risk and support financing of the largest initiatives.
IBM Consulting helps banks simplify technical and operational complexity by optimizing Thought Machine’s Vault Core and Vault Payments offerings.
IBM Consulting is a global implementation partner for Finastra and IBM technology is embedded in many of Finastra’s core solutions.
Use IBM Consulting and SunTec’s suite of products to process customer and transaction data in real-time for quick operational decisions.
In partnership with FIS, payments transformation gets more secure to increase customer trust thanks to fraud fighting AI.
Direct, high-performance data transfer — around 20,000 records per second — from all current SAP systems, including S/4HANA, Business Warehouse, and ECC. It is compatible with all ODATA SAP sources.
Combine robust planning features with advanced reporting and visualization tools for real-time insights.
Support the close, consolidation and reporting process. Enable finance teams to automate and accelerate the financial close with minimal IT support.