To help the support team quickly recognize known issues, identify workarounds and diagnose new problems when you open a new case, you can collect and provide MustGather data for your IBM Maximo Application Suite problem.

MustGather data typically accompany support tickets for MAS. This technote presents another option of getting the MAS MustGather data. It uses the IBM MAS CLI utility and requires Docker or Podman.

In a disconnected environment, images have to be copied to a disconnected image registry. This technote gives the steps to follow to get the latest IBM Maximo Application Suire (MAS) MustGather image to the registry.

Collecting data for IBM Maximo Mobile and IBM Maximo Mobile for EAM. Gathering this information before contacting IBM support helps you with the troubleshooting process and save time analyzing the data.

In order to obtain access to Self-Service Automation in the Self-Service Portal follow the steps below.

This procedure takes you through the process of changing the domain name for your Maximo Application Suite (MAS) instance.

The latest version of the ibm operator catalog installs the latest version of IBM Maximo Manage for the chosen channel. If for some reason an older version of the application needs to be installed, it is possible to use an older version of the IBM operator catalog and install the version

How to set up MAS SAML with different IdPs.

Comparing Manage with Maximo 7.6.1.x JMS server is not executed in the same Application server as Maximo 7.6.1.x was. JMS queues are hosted by a different server to isolate the functionality. So, a new type of bundle was created to host JMS queue, standalonejms.

Attachments can be configured in Manage by using different ways. For Manage the most used option is S3 solution. But you can also use PVC feature assigned to Manage to host your attachments. This is what the next steps will describe.

As part of managing users in MAS, new functionality was added in 8.10 to import users in a CSV file.

You can configure IBM Maximo Mobile applications, for example, adding a new field, by modifying presentation XML files for an application. Additionally, you can create custom JavaScript code to support application functionality.

Steps to setup preloaded database and troubleshooting tip