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Support Assistance 101 Guides and resources to assist administrators with creating cases with our support team. Open A Case View My Cases Contact Support

Collecting Logs


How to use the MaaS360 app to send devices on an iOS device.

How to collect Android logs

How to use the MaaS360 app to send device logs on an Android device.


How to collect iOS logs

How to use the MaaS360 app to send devices on an iOS device.


How to collect Cloud Extender logs

This document provides the process for collecting cloud extender logs and all the modules.

How to collect logs from Windows devices

Provides info collecting and log collecting process for Windows MDM devices.

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