Search results for Aspera, you can use the search results to create a custom list of products. To add a product to your list, select its checkbox in the search results.
Architecturally, an Aspera server runs one SSH server on a configurable TCP port (22 by default, but often customers use port 33001). The firewall on the server side must allow this one TCP port to reach the Aspera server.
Technical question support (excluding some IBM Z agreements that exclude Q&A Support) allows you to obtain assistance from IBM for product specific, task-oriented questions regarding the installation and operation of currently supported IBM software.
To make sure that the software is working properly, set up a connection with a server and test downloads and uploads.
You are asked to use encrypted data transmission only. Beside HTTPS uploads, only FTPS (FTP over TLS) and SFTP (FTP over SSH) are supported for manual uploads.
• Question
Identifying and understanding performance bottlenecks with IBM Aspera Transfers
• Answer
Performance bottlenecks due to aspera license or bandwidth settings
You can enable monitoring of the PostgreSQL datastore to receive updates on its usage and status by the Watson Discovery. The events can be consumed by Prometheus monitoring software or whatever application you use for monitoring.
The following is a collection of log-related KB Articles for Aspera products. Knowing the locations of your logs is useful when you need to send your log files to Aspera for technical support.
To make sure that the software is working properly, set up a connection with a server and test downloads and uploads.
IBM Aspera Client Applications
• Recommended topics
• Resources
• Product versions
• Technical Support
You can link your existing Aspera on Cloud account to the IBM Aspera mobile app. Then you can use the mobile app for uploads, downloads, and other transfers. Available for both iOS and Android, the mobile app supports all features of the Aspera on Cloud web application.
• Recommended topics
• Resources
• Product versions
• Technical Support
Explore IBM Aspera
Subscribe to updates
Search security bulletins
Get answers to common support questions.
Visit our Aspera Console 101
Visit our Aspera high-speed transfers 101
Visit our Faspex 101
Vistit our IBM® Aspera® Shares 101
Visit IBM Aspera Orchestrator 101 .
“IBM prides itself on delivering world class software support with highly skilled, customer-focused people. ”
Give Feedback