Overview
What is Watson Discovery?
Watson Discovery is AI-powered search and text-analytics that uses innovative, market-leading natural language processing to understand your industry’s unique language. It finds answers in your content fast and uncovers meaningful business insights from your documents, webpages and big data, cutting research time by more than 75%.
Use cases
Pinpoints answers
Pinpoints answers
Semantic search is much more than keyword search. Unlike traditional search engines, when you ask a question, Watson Discovery adds context to the answer. It quickly combs through content in your connected data sources, pinpoints the most relevant passage and provides the source documents or webpage. A next-level search experience with natural language processing that makes all necessary information easily accessible.
Finds trends
Finds trends
Dig through your data in real time to reveal hidden patterns, trends and relationships between different pieces of content. Use text analytics to gain insights into customer and user behavior, analyze trends in social media and e-commerce, find the root causes of problems to inform decision making, and more.
Better chatbots
Better chatbots
“I’m sorry. I can’t help you with that.” Stop your virtual assistant from hitting a dead end with customers and ensure it addresses the user's query. Improve your customer experience with Watson Assistant’s Search Skill — powered by Watson Discovery — so your virtual assistant provides answers from your documents and data in a conversational search experience.
Participate in a new debate show facilitated by NLP from Watson.
Features
Watson Discovery understands the language of your business
Understands your business documents
Use machine learning to visually label text, tables, and images and surface the most relevant results.
Learns your domain space
Automatically integrates custom NLP models for better results.
Deploy anywhere
With IBM Cloud Pak for Data, you can deploy AI on any cloud.
Reports
Leader in Document Text Analytics
Leader in Document Text Analytics
IBM's Watson Discovery was named a 'Leader' in the Q2 2020 report: "The Forrester Wave™ AI-Based Text Analytics Platforms (Document-Focused)" report. report receiving the highest score for strategy and the highest score for market presence.
Leader in Text Analytics
Leader in Text Analytics
IBM's Watson Discovery was named a 'Leader' in the Q2 2020 report: "The Forrester Wave™ AI-Based Text Analytics Platforms (People-Focused)" report receiving the highest score for strategy and the highest score for market presence.
Leader in Insight Engines
Leader in Insight Engines
IBM was named a ‘Leader’ in Gartner’s Magic Quadrant Insight Engines 2019. Watson Discovery isn't just information retrieval — its crawler and AI technologies serve up answers with context from complex business documents, leading businesses and end-users to insights impossible to derive otherwise.
Leader in Intelligent Search
Leader in Intelligent Search
IBM Watson Discovery is named a 'Leader' in “The Forrester Wave™ Cognitive Search Q2 2019 report, receiving the highest scores possible in information ingestion, intent intelligence, relevant content intelligence and tuning tools criteria.
Related Products
Watson Assistant
Address customer requests across channels like digital and voice channels. Guide employees through internal processes. Best of all: allow your teams to focus on higher-value work. All while reducing costs.
Watson Natural Language Understanding
Analyze text to extract metadata from content such as concepts, entities, keywords, categories, sentiment, emotion, and semantic roles.
Speech to Text
Transcribe your audio with real-time dictation or with your uploaded batch audio files with our available API that provides out-of-the-box language models, audio frequency options and transcription output features.
Next steps
See the IBM Watson Discovery capabilities firsthand.