Watson Discovery understands the language of your business

The average employee wastes nearly 3 hours each workday searching for information. The answers are buried across multiple sources, in both unstructured and structured forms, that is frequently updated, and is written in domain-specific lingo.

Use our AI-powered search to evaluate your business’s unstructured data and retrieve specific insights buried within documents. Tap into text analytics to analyze data and relationships for more informed decision making. Deploy on any cloud or on-premises environment, making innovative natural language processing (NLP) capabilities available wherever you need it.

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Why Watson Discovery?

Understands business documents

Watson Discovery understands the structure of your unique enterprise data. With Smart Document Understanding (SDU), you can visually label the text, tables and images within your enterprise documents, helping Watson Discovery surface the most accurate answers and information.

Identifies hidden trends within data

Watson Discovery makes it simple to derive insights from troves of data. Our guided text analytics and data mining experience provide users with tools to surface patterns, trends and anomalies. Watson Discovery concisely presents the information, showcasing key intel to inform better decision making.

Simple integration with Watson Assistant

Watson Discovery relieves common chatbot frustrations with "search skill." It simply integrates with Watson Assistant, IBM’s conversational AI platform, to retrieve answers found in knowledge bases, FAQ, product manuals and more. Virtual assistants can now serve more relevant information, reducing customer friction.

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That's Debatable

Make your voice heard in a new Watson-facilitated debate show presented by Bloomberg. 

See how natural language processing can be used to bring a larger, more diverse range of voices to the public and help uncover new insights for human debaters to enhance their arguments.

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ESPN Fantasy Insights powered by Watson Discovery

For the fourth year, the ESPN Fantasy App is using Watson Discovery to give nearly 10 million fantasy players a competitive edge.

Fantasy Insights with Watson ingests and analyzes thousands of relevant data points: news stories, opinion pieces, player performance stats and ever-changing injury reports. Trade Assistant with Watson taps into these insights and helps Fantasy Managers make better decisions about their weekly lineup, suggesting the best trades to give players a competitive advantage.

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COVID-19 incident map

COVID-19 Incident Map with Watson Discovery

The weather channel created an interactive COVID-19 incident map by using IBM Watson Natural Language Processing (NLP) to extract data from the World Health Organization, as well as state and local agencies. IBM Watson Discovery extracts insights from PDFs, HTML, tables and images, and Watson Natural Language Understanding extracts insights from natural language text. Together, these two technologies are populating the map with the latest and most-up-to-date information.

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Use cases

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Empowers 4,600 employees

Prudential, a leading life insurance company, is using Watson Discovery to scale expertise across their financial consulting teams.

Skyline in Brazil

Understands 62 complex products and services

Bradesco, one of Brazil’s largest banks, is using Watson Discovery to give personal attention to 65 million customers.

Industrial energy machinery

Reduces time spent on research by 75%

Woodside, Australia’s largest independent oil and gas company, is using Watson Discovery to reduce time spent researching problems by 75%.

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Leader in Text Analytics

IBM's Watson Discovery was named a 'Leader' in two reports from Forrester in Q2 2020: "The Forrester Wave™ AI-Based Text Analytics Platforms (Document-Focused)" report and "The Forrester Wave™ AI-Based Text Analytics Platforms (People-Focused)" report receiving the highest score for strategy in both reports and the highest score possible for market presence in both reports.

Download the People-Based report

Download the Document-Based report

A Leader in Gartner Magic Quadrant for Insight Engines

IBM was named a ‘Leader’ in Gartner’s Magic Quadrant Insight Engines 2019. Watson Discovery doesn’t just extract information – it crawls complex business documents serves up answers with context, leading businesses to insights impossible to derive otherwise.

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Leader in AI Search

IBM Watson Discovery is named a 'Leader' in “The Forrester Wave™ Cognitive Search Q2 2019 report, receiving the highest scores possible in information ingestion, intent intelligence, relevancy intelligence and tuning tools criteria.

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Unlock hidden value in your enterprise data using AI-powered search. Break open data silos and retrieve specific answers to your questions, while also data mining to analyze and relationships buried in enterprise data.