Overview

How it’s used

Pinpoints answers

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Pinpoints answers

Semantic search is much more than keyword search. Unlike traditional search engines, when you ask a question, Watson Discovery adds context to the answer. It quickly combs through content in your connected data sources, pinpoints the most relevant passage and provides the source documents or webpage. A next-level search experience with natural language processing that makes all necessary information easily accessible.

Finds patterns and trends

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Finds patterns and trends

Dig through your data in real time to reveal hidden patterns, trends and relationships between different pieces of content. Use text analytics to gain insights into customer and user behavior, analyze trends in social media and e-commerce, find the root causes of problems to inform decision making, and more.

Enables chatbots to answer more complex questions

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Enables chatbots to answer more complex questions

“I’m sorry. I can’t help you with that.” Stop your virtual assistant from hitting a dead end with customers and ensure it addresses the user's query. Improve your customer experience with Watson Assistant’s Search Skill — powered by Watson Discovery — so your virtual assistant provides answers from your documents and data in a conversational search experience.