Overview

Build an integrated, AI-driven toolchain for DevOps management

Deploy advanced, explainable AI throughout your entire IT operations (ITOps) toolchain to confidently assess, diagnose and resolve incidents across mission-critical workloads. IBM Cloud Pak® for Watson AIOps takes a unique application-centric approach to ITOps that helps you automate labor-intensive IT processes and proactively mitigate high-impact events.

Event grouping ↓
Anomaly detection ↓
Natural language processing ↓
Incident localization ↓
Prescriptive actions for teams ↓
Change-risk remediation ↓
Tool integration 

Event grouping

Anomaly detection

Natural language processing

Incident localization

Prescriptive actions for teams

Change-risk remediation

Tool integration

Automation foundation

Shared components

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Build once and reuse

A set of common AI and automation components power each IBM Cloud Pak and provide security-rich integrations between them — so you can build once and then reuse across your business and IT operations. Key components include:

 Process mining to identify trends, patterns and details of how a process unfolds
 Task mining to find low-hanging RPA opportunities
 Robotic process automation to automate repetitive tasks
 Unified asset repository to store and share reusable automation artifacts
 Single event hub to process event data in real time and feed machine learning

Work orchestration

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Personal, interactive AI

Give workers their own interactive AI — in tools they already use, like email, calendars and Slack® collaboration software — to help them perform routine and mission-critical tasks faster. Initiate work easily through chat and then a powerful AI engine goes to work combining prepackaged skills based on organizational knowledge and prior interactions.

Enterprise-grade containers

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Deploy anywhere

The automation foundation and IBM Cloud Paks are containerized software that run on Red Hat® OpenShift®, an enterprise-ready Kubernetes platform. Such containers are ready to deploy anywhere: hybrid cloud, multicloud and edge. Red Hat Open Shift offers one point of control to simplify orchestration across all of your environments.

IBM certifies and manages the container templates to automate the software lifecycle from configuration to monitoring, scaling, compliance and patching. Security hardening techniques reduce the chance of even common vulnerabilities.

Next steps

See how our AIOps capabilities can enhance your IT operations.

Footnotes

Slack is a registered trademark and service mark of Slack Technologies, Inc.