Home Case Studies Resona Holdings Inc. Using AI to be a leading retail bank by prioritizing trust and transparency
Resona Holdings, Inc., Resona-Digital-I, Inc. and IBM
Resona Bank headquarters
Combating money laundering and terrorist financing in the rapidly evolving world of finance

Resona Holdings, Inc. (Resona HD) aims to become Japan's leading retail bank by prioritizing integrity, trust and transparency. As part of that effort, it has recognized the need for a technology solution that combats financial crime threats with a focus on anti-money laundering and countering the financing of terrorism (AML/CFT). Resona HD elected to build an agile infrastructure that could seamlessly integrate with existing systems.

“We are aiming to provide an IT environment that is effective in the active use of IT and information for the early realization of retail No. 1."

Mr. Koji Kamesui
IT Planning Department
Resona Holdings, Inc.
 
Mr. Kazutomo Komatsuzaki
IT Planning Department
Resona Holdings, Inc.
 
Mr. Masayuki Sakoda
Compliance Department AML Financial Crimes Office
Resona Holdings, Inc.
 
Mr. Shohei Nishino
Digital Platform
Resona-Digital-I, Inc.

Leveraging AI. Transforming security.

Resona HD turned to Resona-Digital-I, Inc. (ReDi), a cofounded IT company by Resona HD and IBM Japan. A significant initiative taken by Resona HD involved planning a proof-of-concept experiment that applies AI models to AML/CFT measures, specifically targeting transaction monitoring. This helped identify suspicious activities like money laundering and the funding of terrorism, thereby mitigating associated risks. IBM Fusion HCI helped Resona HD leverage a flexible infrastructure without the burden of constructing and managing it.

Banking made safer

Using Fusion HCI enabled faster deployment, reduced labor demands and enhanced compatibility among components. It also helped reduce operational overhead due to vendor-validated software stacks and deliver better resource optimization—leading to higher scalability for future expansion. Both parties emphasized the significance of maintaining stable operations and exploring other opportunities to use the container platform. IBM will continue to serve as an ongoing collaborator to help ensure a more secured and efficient integration of additional applications onto the established foundation. The partnership benefited both IBM and Resona HD by delivering superior technological advancements tailored explicitly toward resolving critical banking industry pain points.

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About Resona Holdings, Inc.

Resona Holdings, Inc. (Resona HD) (link resides outside of ibm.com) wanted to combat money laundering and the financing of terrorism and build trust. IBM and Resona HD collaborated to develop pre-integrated hardware and software components tailored for container environments using Red Hat® OpenShift® and IBM Fusion HCI. The partnership benefited IBM and Resona HD by delivering superior technological advancements tailored to resolve critical banking industry pain points.

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