The incorporation of IBM Planning Analytics into the group's day-to-day hotel management has allowed them to revolutionize the way they manage resources, reducing planning time by 30% and leading to more agile and proactive decision making.
They were also able to reduce the gap between demand and staff availability by 75%, ensuring optimal coverage during peak periods.
At the same time, in terms of results, the group has been able to significantly reduce the time required for reporting from days to minutes, thus providing valuable information in real time for effective management.
HTOP Hotels also benefited from a focus on employees, empowering staff dedicated to workforce management and being able to follow a more employee-centric approach.
Beyond the operational benefits, the implementation of IBM Planning Analytics has fostered collaboration between the different departments at HTOP Hotels, as the centralized platform for collaborative planning and data analytics has improved communication and synergy between decision makers, creating a more cohesive and efficient workflow for collaborative planning and data analytics has improved communication and synergy between decision makers, creating a more cohesive and efficient workflow.
HTOP Hotels' commitment to cutting-edge technology has allowed it to be an example of innovation and efficiency in the hotel industry, placing it at the forefront of resource management and, ultimately, being able to offer greater excellence in service to its customers.