Managing complex interactions and infrastructure at Palermo Airport with IBM Maximo
Palermo Falcone-Borsellino Airport is a hub of great national interest that serves over 8 million passengers a year. ENAC, the Italian Civil Aviation Authority, has entrusted the management of the airport to GES.A.P. S.p.A. with the aim of maintaining the infrastructure and systems in perfect working order. The company is also tasked with the construction of new ones to adapt the airport structure to the continuous growth in passenger traffic.
GES.A.P. S.p.A. has, therefore, evaluated the most suitable tools to optimize the management of the airport infrastructure and reduce costs while maintaining safety and operational efficiency, especially the systems.
GES.A.P. S.p.A. is committed to sustainable operations and, above all, reducing the carbon footprint. Every increase in the efficiency of maintenance processes and management of the lifecycle of the assets contributes to improving total sustainability by maximizing the performance of the infrastructure. This constant commitment to sustainability extends to improving operational standards and performance while achieving compliance and safety objectives.
Paper-based processes didn’t provide the right level of detail and were unable to give the insights that could have helped teams hone their skills. Extracting significant data to meet audit and compliance requirements resulted in long timelines that weren’t compatible with the needed speed and efficiency. With digital management, teams can achieve efficiency, cost and sustainability objectives that are appropriate to the timelines and new advanced technologies.
Palermo Airport has now begun operations to adapt and streamline the structure by expanding the passenger terminal and offering new services with the expansion of parking, catering and retail.
GES.A.P. S.p.A has entrusted ELMI, an IBM Business Partner specialized in facility management and related technologies, with the automation of business processes.
It chose IBM® Maximo® asset management open-source software to customize and develop the solution, with a phased implementation plan to distribute it to multiple departments.
With Maximo software, different teams can manage airport operations by enabling a single, unified digital information resource for assets, infrastructure, security, sustainability and more.
The security management team performs regular audits, and their findings can be used by other departments to confirm compliance status. Automatic sharing of appropriate information, such as course attendance, qualifications, driver’s licenses and more, helps reduce duplication and improve resource flexibility. Asset and infrastructure condition data was migrated and stored in Maximo, replacing spreadsheets and paper documents.
With Maximo, detected issues are centrally recorded with a complete reporting audit trail from initial registration to final resolution. Teams can also know the status of their equipment in real time and stock up on spare parts. Reports generated by Maximo provide clear visibility into status, from inventory to service response times, helping to improve efficiency and the quality of services.
With the introduction of IBM Maximo across all departments of GES.A.P. S.p.A., Palermo Airport operations have gained the benefits of integrated digital workflows, from safety management to regulatory compliance.
IBM Maximo provides greater control over safety-related processes and, with the ability to identify risks and assets, GES.A.P. S.p.A. has been able to reduce maintenance interventions by 10%.
From scheduled maintenance of facilities, vehicles, lighting, runways, elevators and more, the introduction of Maximo solutions is helping GES.A.P. S.p.A. increase the efficiency of Palermo Airport.
As the solution demonstrates its benefits, GES.A.P. S.p.A. and airport employees are adapting to the new solution and taking advantage of its capabilities. All specialized personnel are trained on Maximo software, and course completions and certifications are stored, so all departments can invest effectively in their people.
The collaboration between GES.A.P. S.p.A., ELMI and IBM helps optimize airport services and ensure a state-of-the-art infrastructure capable of meeting the needs of a growing international airport hub.
Established in 1985, GES.A.P. (link resides outside of ibm.com) manages Falcone Borsellino Airport, Palermo, Italy, responsible for activities such as public information, security, surveillance, and commerce. Air-side activities include flight infrastructure, runways, taxiways, and aprons. GES.A.P. is owned by the Regional Province of Palermo, the Comune of Palermo, the Chamber of Commerce, the Comune of Cinisi, and other partners.
ELMI (link resides outside of ibm.com), an IBM Business Partner for more than 30 years, offers advice and consultancy focusing on infrastructure and facilities management, digital workflows, system integration and process automation. Based in Palermo, Italy, ELMI delivers solutions for asset management, ESG reporting, AI and analytics, cybersecurity, document management, ERP, infrastructure and more.
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