Andhra Paper relocates mission-critical SAP systems

For many years, Andhra Paper has relied on SAP solutions, hosted in the US by its parent company, to drive its business processes across India—including core workflows such as procure-to-pay, order-to-cash, and plan-to-produce. Because SAP applications are integral to the company’s operations, managing the cost and risk of a move from the US to India were key objectives.

“Our production lines are rolling 24 hours a day, seven days a week,” explains Pamidimukkala. “Since our business is cash-intensive and margins are not very high, it was essential to minimize the time our SAP systems were offline during the move.”

As well as solving the challenge of relocating more than 10 TB of SAP data over 9,000 miles, Andhra Paper looked to find a way to achieve the goal without any physical access to the existing SAP ERP systems.

“Our former parent company has rigorous System and Organization Controls [SOC] policies, which prevent anyone other than their own administrators from accessing the data center where our SAP ERP data resided,” recalls Pamidimukkala. “We therefore had to come up with an approach that would allow us to extract that data without the need for an employee of Andhra Paper—or any other third party—to perform the work on site.”
 

Andhra Paper considered its options for transferring the data and operating the SAP solutions locally.

“IBM proposed an ingenious solution for retrieving our data from the US,” Pamidimukkala continues. “IBM provided a network-attached storage device that administrators used to make a copy of our SAP data. IBM physically shipped the device to their data center in Virginia, and deployed an encrypted connection on IBM Cloud to move the data to its final destination of Chennai, India.”

To operate its SAP solutions, Andhra Paper selected Enterprise Application Managed Services for SAP Solutions on IBM Cloud. 

“Because our operations in India are in relatively small cities, finding the local resources to staff a new data center would be too costly, complex, and risky,” comments Pamidimukkala. “We felt the cloud was the optimal choice. By moving to IBM Cloud, we eliminated the need to recruit system administrators—avoiding the addition of five full-time equivalents [FTEs] in IT, and keeping our operational costs lean. Most importantly, our team is free to focus on developing value-added services for the business, secure in the knowledge that IBM is looking after our vital SAP systems 24/7.”

Thanks to services from IBM and IBM Cloud, Andhra Paper avoids the need for manual work from the SAP BASIS level down—helping it to focus on core competencies and pursue business growth.

“With SAP S/4HANA, Andhra Paper gains faster insights into almost every aspect of our operations,” concludes Pamidimukkala. “When the time comes to open up a new manufacturing site or make an acquisition, we know that IBM Cloud delivers the scalable, cost-effective infrastructure platform to enable Andhra Paper to seize those opportunities immediately.”

Established in 1964 and headquartered in Hyderabad, India, Andhra Paper Limited is one of the country’s largest integrated paper and pulp manufacturers. With a total production capacity of 240,000 tons a year, the company manufactures writing, printing and copier paper for foreign and domestic markets, and employs around 2,500 people.