IBM at RCC Store 2025

Canada's largest retail conference June 3-4, 2025, Toronto
A woman looking at a clothing store
RCC STORE 2025

IBM was proud to participate in RCC Store 2025, where we showcased our latest innovations in automation, personalized customer experience, and intelligent supply chain solutions.

Throughout the event, attendees visited our booth to explore how IBM’s cutting-edge technologies can transform retail operations and drive business growth. Our experts provided personalized demonstrations and engaged in meaningful conversations about the future of retail.

We also hosted insightful keynote sessions, where we shared strategies for navigating the digital landscape and leveraging technology to:

  • Enhance customer experiences
  • Streamline operations
  • Optimize supply chains

We’re grateful to everyone who stopped by and contributed to the conversation. If you missed us or want to continue the discussion, contact us to learn more about how IBM can support your retail transformation journey.

Agenda
3 June 2025 | 9:30 AM Unlock AI’s potential: 5 themes for transforming retail with AI 

AI is the biggest inflection point in 50 years. For retailers, it’s no longer optional; it's an imperative. As we move from thinking about the future to building it out, retailers shift to an AI-first approach. Drawing on IBM's unmatched experience from thousands of successful AI projects, this session will discuss five themes for successfully transforming your retail operations including actionable steps to create organizational momentum around this next wave of transformation.​

Explore the agenda
3 June 2025 | 11:30 AM Revolutionizing retail: Harnessing AI for personalized customer experiences, operational efficiency, and enhanced security​

In today’s fast-paced retail environment, retailers are turning to artificial intelligence to revolutionize in-store operations and customer interactions. Let’s explore the vast capabilities of AI across various store applications, from streamlining Point of Sale systems to optimizing inventory management, enhancing security, and empowering store associates with smarter tools. Attendees will learn how AI can elevate the quality of experience for both employees and customers, drive operational efficiencies, and ultimately increase value with a robust, scalable framework. We’ll dive into real-world examples of AI in action, offering insights into how AI-powered solutions can transform your retail business into a more efficient, secure, and customer-centric operation.

Explore the agenda
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Female customer standing near table with electronic products while examining the goods
Retail and consumer product consulting
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